By The Fire Ltd

Excellent service and the fitters standard of work was very impressive. Whilst a little on the expensive side, the quality of the product and the expertise of the engineer fitter was first class. I would highly recommend this company to anyone who is contemplating buying or having a stove fitted.

We just had a new gas fire from By The Fire and everything from the show room, the product knowledge through to the fitting has been superb. We would recommend By The Fire to anybody. Thank you.

Really pleased with my log burner !.....Great customer service from Mandy at the store, and the installation guys were on the ball, very informative with care and use details and clean, tidy workmanship...... well recommended.

Just looking forward to the winter now ! :)

Absolutely first class service from this place... helped me to get a great deal on a stove which I assured them was the correct specs for my house... turned out to be entirely the wrong stove which was 100% my fault, but Mandy and Lawrence still couldn’t do enough to help me get it replaced. This is why we should all buy local!! Thanks very much!

We have recently had a new fireplace and log burner installed. Real professionals who care about the end result. Would not hesitate to recommend . We are really pleased with the end result. Prompt, efficient, reliable and honest service.

I couldnt ask more from these guys. They've been super helpful and supportive every step of the way, guiding us to have the most elegant and perfect fireplace, it really makes our house a home. Professional, approachable, efficient and quick.
Thank you so much

Very good service. Friendly and helpful staff, good range of products. A slight problem with the installation which was not their fault was swiftly addressed. Thoroughly professional company.

Brilliant work, lovely people. A proper local decent family run business. Deserve 10 stars.

Would give it more stars if able.
Wonderful service from start to finish.Fire and mantle look amazing.Installed with no fuss and no mess.THANKS

Very helpful and is able deal with changing design builds at short notice. Certainly puts the customer first.

Lovely service. Nothing too much trouble. Very helpful. Ended up with exactly what I needed.

Excellent! Very helpful, good advice great fires

Amazing service - wonderful people

The finest showrooms in Shrewsbury

Lovely little shop