Peacocks

Peacock's 100% in customer services and very friendly staff.

I went in on a Saturday morning it was busy but the staff were helpful and I did't feel rushed

Not all members of staff are as friendly as the other.

Always a pleasure to shop at peacocks

Friendly staff, some variety for men's wear. But will have to do much better in terms of stock/variety when Sports Direct open up on the Island.

I find this clothes shop to cramped as clothing rails to close together but staff are very friendly and helpful.

Well stocked and displayed with friendly and helpful staff

Not a huge range of clothes but still quite a good shop . Not too expensive , could do with a wider range of children's clothes though

Great value

Had some vouchers for Christmas read that peacocks took them went to spend the m ended up paying cash as they were very unsure whether they took them or not it’s a shame as we have lost
M & co on canvey and I must admit you’re women’s clothing have improved a lot, make sure you’re staff do so to the gentleman there is helpful even he didn’t know. The voucher was one for all.

I just bought some gloves for my 2 children in the canvey knightswick store, and was just abused by the manager across the store..we were in the town for the lights switch on, as i got to the till the manager serving me said ‘ i was going to say, next time no food in the store’ my daughter was holding a toffee apple, i replied ‘oh yes ok’
Paid for my items and as we walked off i turned around to my children, (one of which has additional needs and was very upset about the incident)and the manager began being abusive across the store, infront of my 2 young daughters, customers and other members of staff, i didnt say a word to her and she shouted across ‘have you got a problem?’ I said no why? She continued to say that there is a sign on the door about no food, i said i totally respect that..( we have come in and i to get gloves and i hadnt looked at the sign or thought about the apple.. )but her rudeness was absolutely shocking, she said ‘ you need to get your children to have some respect and read the sign and learn some manners, my children cant read and it certainly isnt there fault, so to speak to me and about them in such an aggressive way is absolutely unacceptable, she is a manager with no people skills, should not be serving people with such a terrible attitude and to start shouting across a shop at a customer. I have taken the matter further.

It's not the manager fault, but the returns policy is fascist and has caused me to evaluate that Peacocks will no longer exist, in the future. Bad customer service equals a ripple effect and drips down the grape vine. Trading standards are investigating.

Worst ever experience in a shop. Tried to return an item. the manager who is the rudest manager I've ever come across and the member of staff accused me of arguing when I only asked a question. I left the shop so upset for only stating that i had never been asked for other id when sending an item back. I never argued and was left embarrassed and upset. This also upset my 5 year old son who witnessed the manager shouting at me I think the store needs training in customer service.

Awful experience here. Went to return a dress which has come apart at a seam (clearly one part has not been overlocked properly) attempted to exchange for another but that one didn’t look very secure and asked for a refund instead. Awfully rude manager (With glasses) refused as she is assuming it has been stepped on, firstly I don’t know how anyone would step on a seam that high up secondly, if it had been stepped on I can assure you it would look a lot worse than that. Asked for a gift voucher instead but apparently can’t do that either. Manager was very rude and sarcastic, rest of the team were quite helpful though. I should not be buying something and it falls apart after the second time wearing it and If this does happen (because it can when making high quantities of items) I should be entitled to get my money back or a gift voucher at least and not feel pressured into buying the same item which had a problem.