Billy Goat

I'll never go anywhere else for shoes for my boys. We travel 40 mins to visit the shop. Everything we've had over the years has been excellent quality and at a great price too.
Today we left with 4 pairs of shoes and the reassurance that the school shoes bought for last September will get us to July. All while my sons classmates are already on pair 3 or 4.
The service and advice is excellent and my boys who are very much outdoor children who hate shops, actually look forward to their visit!

I’m so happy Billy Goat was recommended to us. It’s a super lovely shop and stock and a really calm experience buying shoes compared to other shoe shops.
Having realised the same eve that my daughter had left her toy behind & living half hour away, they responded out of hours to say they had kept it safe and popped it in the post the following day.
I will definitely be recommending them to friends and thank you for the amazing service of getting a dragon back to its owner!

I came here on Saturday and was greeted by the most delightful young lady with glasses. She engaged immediately with my son and made him feel really special.
My niece and nephew then came in for a fitting and again she was just brilliant at handling two different personalities. I was particularly impressed with how she engaged with my nephew who was struggling to communicate that day and she instinctively talked to him about castles (he was reading a book about Knights) and put him at ease.
It is rare to find a childrens shoe shop with well trained and lovely team members. I will be back!

Really lovely shoes and truly exceptional service - a minor issue with my son's shoes was dealt with straight away and staff could not have been more helpful.

I trust that my son's feet are in good hands when we go to have him fitted!

Fantastic service. I have a child who is quite sensory with her feet, Jo was so helpful and friendly and took the time to make sure everything was right. Daughter very happy with new shoes and trainers. Thank you

We have been coming here to get both our children's shoes for a number of years and won't consider anywhere else for school shoes. Great service with knowledgeable and friendly staff with an amazing selection of great quality shoes. The best part is that you can come and get your child's feet measured with their current shoes to make sure they still fit. Highly recommended Billy Goat.

Amazing service and selection of kids shoes. Well set up for Covid measures and recommend booking an appointment as we did, due to size of store. We had a lot of problems at other shoe shops but no such worries here. Such a relief to have shoes that fit regardless of the size of feet or shoes people think he needs. One very happy son and mum. Thank you.

Fantastic independant children's shoe shop in the pretty town of New Alresford. The lady who owns it is wonderful. Knowledgable and friendly and able to put children at ease, as are her team of staff. We go there for my all of my son's shoes since he was little as he has rather wide feet and other high-street shops haven't been able to fit him with good quality comfortable shoes. Billy Goat however are able to offer a choice and he loves visiting to get his shoes, sandals and trainers.
Now in fantastic new premises in West Street (still in Alresford) a much lighter, bigger shop, with even more fantastic footwear for all of your child's shoe needs!

What a fabulous independent shoe shop. We visiting this morning for my 1yr first shoe fitting. Jo was so knowledgeable and wonderful with my daughter. The experience was light years better than my experience in Clarke’s with my older son. What I was particularly impressed with is that I asked about buying another pair and Jo suggested I should wait until my daughter is comfortable with her first pair - we’ll certainly be coming back for all the family. Thanks Billy Goat team 😁

Amazing service at Billy Goat. If I could give them six stars I would. Just lovely, calm, kindly assistance getting my 8yo new school and 'fun' shoes prior to the new term. Nothing was too much bother, and we ended up with two great pairs of gorgeous shoes. This was some of the best customer service that I have ever seen or experienced anywhere.

The best shoe buying experience we've had by far!
We've always had such a nightmare buying shoes due to having to accommodate orthotic insoles, but instead of spending over an hour wanting to pull my hair out, it was the most relaxing non stressful time we've had!!
Even ended up buying trainers as well as the service was outstanding so friendly and helpful! Five stars and more if I could!!

Thank you so so much we will definitely be back!! 😊

Outstanding service at this lovely children's shoe shop. Our appointment was right on time, and the range of shoes available was brilliant. So pleased to have found this place.

Some services are fine. They do the job.
Some are exceptional. Billy Goats is the latter.
We had a sudden need for new shoes during the lockdown, panic! My daughter's feet are unusually sized and the main shoeshops were rubbish.
Jo at Billy Goats went above and beyond to find shoes to feet my daughter, she even dropped them off as we were unable to get to her easily and were worried about long waits with the post service.
Honestly I can't say enough about how delighted I am with Jo / Billy Goats and we would definitely use her again. Thanks Jo!

Bought shoes for both my boys from here. Lovely lady at the shop was really patient with both.
Highly recommend getting shoe fitting done by them!

Great independent kids shoe shop with an amazing range - my son has very wide feet and Clarks could only offer a choice of 2 styles of school shoe. (His first pair) Billy Goat was able to bring out 4 pairs to try there and then and could easily have ordered others if we'd wanted!
Children like coming to Billy Goat, the staff are lovely and there are toys to play with while you wait. We will never go to Clarks again!

The staff are always friendly, take their time with our grumpy toddler and are happy to check fit and resize her even if we're not buying. This all means we're happy to support a local independent store rather than just shop online.

Fabulous place for childrens shoes! My son had trouble getting his feet into shoes when he was younger due to a very high in-step but this place knew exactly how to help. Now I wouldn't go anywhere else

I have stocked my brand Bare Kind's bamboo socks with Jo and the team and they have been a pleasure to work with.

I had a lovely experience at Billy Goat today. So much varieties to choose from. . The service is excellent beyond 5*. Thank you so much. I will definitely come back.

Fantastic shoe shop, very friendly staff. Shoe fittings have never been so painless!