Sports Direct

Liz went above and beyond yesterday to help me. I needed to replace my work boots that had broken but my puppy had chewed the receipt. She went back through the till system to print a duplicate receipt so I could replace them. 5⭐service
I showed my bank transaction to prove it. All great

What a service with a supervisor.Nothing was too much trouble. Very freindly extremely helpful. Would definitely shop here again. Thank you 😊

An unusual find for a Sports Direct, quiet, well stocked, tidy and friendly staff.

Lack of choice

Customer service non existent. Ignored by staff too busy chatting about their weekend. When I asked for help it couldn’t have been more obvious they just wanted to get back to their conversation rather than help.

Well, today was the day when I found out that these larger companies really will do anything to not give you back your money. After learning today that they will never give refunds, even for unused and unopened products, I will never shop here again and will actively discourage anyone I speak to to ever shop here!
There will never be a reason, policy or strap line that will ever make it ok for these large companies to refuse refunds!
As a side note, having "Managers" that aimlessly point at small print, who are rude and have no clue how to speak with customers is just the icing on the **** cake.
Clearly, all the money Sports Direct chooses to keep from their customers doesn't go toward instore staff and leadership training, if it does, maybe they should look to get their money back!

Only one member of staff upstairs so was waiting for awhile. Three or four downstairs. Customer service not good.

The store opening times are useless don’t open 10am daily so go elsewhere