Colebrook Stores

Jen is a lovely woman, always very caring..become a good friend always gives me the best advice

Super helpful staff. They take a genuine interest in their customers. Often checking how my Dad is doing and always going the extra mile to help people out.

Absolute darlings. Xx

Very friendly store and very helpful staff highly recommended

Really had a good experience with the friendly staff in here

Always nice to me and my daughter. Never had any issues.

Very well stocked. Always very helpful and friendly. An extra bonus for living in Colebrook!

Great staff very friendly 👍

DO NOT USE! The owner is a stupid, rude woman. If I could give no stars, I would. Pretty sure the parcel I paid for and had a collection code for was in the end eaten by her. She is an absolute disgrace. AVOID!

UPS Drop-off point advertised online, but went there and told they do not do UPS. Hard getting any explanation to why it is still showing online. Annoying that I drop 3 miles out of my way and a blunt "No we do not do UPS".

Jen, the woman who runs it!!!!! What an awful , unhelpful, rude woman . She needs to learn customer service!!!! She didn't help me one bit , then walked off with my parcel and said come back with a collection code which I haven't even been given from DHL . NEVER HAVE YOUR PARCELS DELIVERED THERE!!!!!!!!

The absolute worst shop and staff on the planet. The storing of parcels is so disorganised it looks like the shop has been burgled. No wonder why parcels are lost and mislaid. I would rather walk barefooted on broken glass to town to collect my parcels.

I try and avoid this shop and the woman that owns it at all costs!
The lady that owns this shop is nothing but rude and unhelpful. She doesn’t even deserve 1 star.

pretty sure they've stolen my parcel I sent for return. tracking hasn't updated at all

The women that s owns this need to go on a coarse to learn how to treat customers very rude not helpful we had an issue with her yesterday went to brook stores so easy and friendly we will not use colbrook store again and this the second time we had trouble if she don't want to take returns don't do it horrible lady

Very very very rude staff especially the owner. Owner doesn’t give the right prices charges you extra . Overall a terrible shop

DO NOT USE!!!!

Poor staff, extremely rude and threatening. Especially the owner!

Also even Threatened to throw parcel in the bin that was already paid for!!!

Don’t use! I WILL be making sure people know how disgusting these people treat costumers.

Terrible and horrible staff especially the owner. Shouting and being aggressive to children for no reason.

Would be a good shop albeit one of the members of staff is particularly rude and unhelpful every time we have been in there. Safe to say won't be going back.