Co-op Food - Forest Row - Hartfield Road

Handy co-op. Good range covering the basics. Parking behind the store is free and convenient.

Lovely store, well stocked, staff are friendly & helpful

Much improved set up that the old one! Clean and well laid out. And great Post Office which is really convenient. Find the staff pleasant and helpful. Has organic foods which is a plus. Also open late for emergency shopping. Parking close by. Pleasant shop.

Pretty much in here daily. Staff always helpful, shelves always well stocked. John in the bakery is the best!

Great new store, much easier to use than before and still has the Post Office

Friendly staff!
Love all their cruelty free products.

Convenient and quick shopping

That it chief 👏

Store & post office both well staffed and stocked.
How they make any money with all the shoplifters I don't know though!

Really good store which we are lucky to have in our village. My only concern is that all of the crates and trellises outside let's the village down as it looks very untidy.

Just tried buying a meal deal but item's not in the deal are stacked alongside those that are. The labelling is appalling and I gave up in the end going back and forwards to the checkout. The deal goods need to be clearly indicated.

Staff seam to be under the illusion that if you ask for tobacco product's that you are going to run off without paying, as they hold onto the product, untill payment is made, even if you have alcohol and have already placed this into the shopping bag, 2 members of staff now have claimed this is company policy, to which I know to be false. If the young staff insist in stating this, and follow this up with then goading the customer, and when challenged on this they are then are backed up by a senior member if staff, the management are at fault. Not a way to treat any customers, they are told not to approach shoplifters but feel they are untouchable when behind a counter,
We are not criminals just because we are buying tobacco products and this discrimination from some not all of the staff need to be addressed ASAP.
Carl the store manager has advised that this is NOT company policy, so why are customers treated like this by some staff.
I am a customer service manager of sainsburys, and this attitude and behaviour would not be tolerated.
More training on how to treat a customer in any circumstances would be advantageous along with the correct knowledge of company policy

The Post Office staff here are incredibly unhelpful and rude. Clearly dislike their jobs.