Rotech

I had a fabulous experience at Rotech! I have been diagnosed with sleep apnea and it’s kicking the heck out of the quality of my life. My doctor referred me and I met with Dustin and he sent me up with a machine! And the supplies to get started. He answered all my questions and so very knowledgeable. He was also very kind and very patient and And that was very helpful to me so that I could move with confidence into using this equipment every night. It is a lot to deal with on an every night basis but Dustin made the experience so much easier by setting me up to help me out and to get what I need. It’s been several days since I started using this equipment and it’s going very well actually! Thank you Dustin! Also staff Alicia and Ian also took great care of me. When I contacted them and when I walked into the facility they made me feel very welcome and cared for and so very helpful! It’s wonderful to be getting the help I need for such a serious situation.

Very informed introduction to the new unit. Dustin answered all my questions and was genuinely interested in my concerns. I really enjoyed working with him.

Dustin,
Was very knowledgeable of the equipment & explained things in easy terms! Looking forward to working with rotech and finally getting a good nights sleep for once. Thank you for your help.

Rotech was recommended by the social worker when my family member was discharged from the hospital. Figuring out new medical supplies can be a challenge and Rotech has been great. Super patient with great follow-up. Dustin, in particular, has helped us navigate a complicated situation, including going to the patient (saving us a trip!). I can't thank them enough for their ongoing help at improving lives. THANK YOU!

When it came time to need medical equipment, Rotech in Hiawatha has been my equipment supplier. From day one, they have given me first class service. Dustin is absolutely fantastic. He has helped me with my equipment and all my questions.

As a new customer I highly recomend Rotech. My contact person is Dustin. From Hiawatha, Ia
I was in the hospital when he came to set me up with my machine. I had been in the hospital for 9 days 4.5 days in ICU. He explained everything, showed me how it works. Then had me work it. He stayed until we both felt comfortable that I was able to run it on my own. Then 3 days later he came to my home to check on me. He even gave me his cell phone number to call if needed to call or text. (I've done both) Dustin and Rotech understand what customer service is and excell at it. Thank You!
Janice

My Rotech experience has been excellent. I credit DUSTIN for this. He is thorough, professional, yet approachable. I am very comfortable talking with him. He is attentive, caring and genuine.

Staff was very knowledgeable and clear in explaining equipment and program. Follow up was timely and informative. All questions and concerns answered clearly. Dustin is doing a great job, thanks.

Dustin from Rotech In Hiawatha is awesome he’s been there for me ever since he started even the other workers that I had tat Rotech They help me with all my equipment needs and takes time to teach me how to use it!

Dustin's been very knowledgeable with helping me my respiratory needs and very reliable I think he's one of the best in the business

They were very helpful and are getting my cpap machine fixed. Dustin is great as is Ian. Did not get the receptionist name but she was good too

Rotech in Hiawatha is truly amazing. Professional and knowledgeable. I use to use another company (CarePro) who was horrible to deal with. Rotech cares and are easy to work with.

Very friendly, knowledgeable and helpful. Bryce was very professional and spent extra time explaining all the functions and details operating the oxygen generator.

Excellent service. Office staff is kind and very helpful. Respiratory therapist was patient, knowledgeable and very supportive. Highly recommend!!!

Dustin was so helpful in explaining everything I needed to know about my cpap machine!

Dustin Souza answered all my questions & was really helpful in going through my new machine.

Dustin at Rotec is knowledgeable and genuinely cares about your CPAP experience.

Dustin is great. He has a nice personality.

I received stellar service as I always have. It's a pleasure doing business with Rotech.

Dustin with Rotech is very knowledgeable and helpful with my machine.