Professional Muffler Inc

Got my starter and muffler replaced and they did a great job! They schedule the repair, called with estimates before starting work and got it done when they said they would. Most other place took longer or couldn’t say when they could get to it. Professional
Muffler is just better organized and does good work. They even have an antique Pepsi machine that works.

Great to work with! They did an excellent job with the muffler work that I needed and didn't charge me for extra unnecessary work. Despite being busy and shorthanded that day, they got finished with the work faster than expected and went over the top with service to make sure I could get back to work in a timely manner. I would highly recommend Professional Muffler!

I was there today (12/6/23) to have my car examined for a hole in the pipe near the resonator. My mechanic (Tom @ 12th St. Repair) had recommended Professional Muffler. I was very pleased with the service I got today. I was upfront with them and told them I was on a fixed income, so the cheapest repair option they had would be the best. They gave me the estimate first and told me the part was in stock, so if I wanted it fixed today, it'd take about 45 minutes. It wasn't as expensive as I was worried it would be, so I told them to go ahead with it. They were all very friendly and my car was fixed fast. It runs so much quieter now. Professional Muffler has a customer for life in me!

Great experience today with the team! They were exceptional with customer service and satisfaction! I highly recommend this business for any car issues.

Best service I have ever had anywhere!! Seth was absolutely more helpful then a customer could wish for. Service was accurate, fast and more then friendly. I will recommend this location to anyone that is in the area. Thank you Seth for going above and beyond! And thank you professional muffler for picking the best employee to work for you!

Excellent sales & service by fast and friendly team members! I had the exhaust welded at a few points that were leaking and both rear shocks replaced. I always like that they bring you into the garage while the vehicle is up on the lift and show you what needs to be done. I could easily see the leaking exhaust and broken shock. Fair price>

Sat. 7/29/23 the 2 guys working were awesome. Couldn’t help but over hear a phone conversation about the 3rd guy quit. They did a great job being short handed. Appreciate the service guys!

As advertised, they were professional, fast, and reasonably priced. They had my muffler done in 30 min.

Had an exhaust leak on my car by the catalytic converter, not cheap on a Toyota. Initial estimate I knew it was going to be over 1k to fix. The team there got me fixed up for under 600 bucks. Been using them for years, and this is why. They're professionals and know how to get the job done, and not hit the customer hard on the repair. Great service as always.

Went in because my heat shield on my muffler broke and was sitting on the muffler rattling they pulled it in reattached it and didn’t charge me nothing for doing it. I always go to Professional Muffler for all my exhaust needs and would recommend them to anyone

They are polite honest and fast as they possibly can be. They keep me on the road.

I have gone to Professional Muffler several times for various reasons and they are always friendly, quick and affordable. This time my muffler was getting loud and so my wife ran the errand and took it in. The back part of the pipe came off so he just quickly welded it back on and didn't charge us anything. Very impressed!

Had several others reccomend Professional Muffler so I took my van in for the first time a couple of weeks ago. They got me right in and assessed my vehicle concerns. They thoroughly explained everything and actually showed me the work that needed to be done. Very positive atmosphere, feel like trustworthy people/company(which is hard to come by these days). They did repairs which ended up fixing another issue that I'd been having with the van. Happy with service and will be back for future needs. Thank you guys!

I have gotten my AC and muffler fixed here, and had a great experience both times. Very friendly people, did a nice job of explaining what was wrong, pricing was well communicated as was how long it would take to fix. Prices seem very good. I will continue to take my car here and would recommend to others as well.

Professional Muffler was able to get me in the same day I called, to assess my exhaust system and offer an estimate to repair the problem, despite the fact that they were quite busy and short staffed. I made an appointment and returned 2 days (they had to order parts for the best price) later to have my exhaust system replaced. They did a fantastic job, and I would recommend Professional Muffler (Collins Road location) to anyone.

Good customer service with skilled techs. They have worked for us a few times and everything has always turned out great.

I got an appointment right away, the work was completed quickly and was affordable, and the customer service was outstanding! The technician even invited me into the garage and showed me exactly what was wrong and explained how it was going to be fixed. Getting to see what repair was needed up-close, ask questions, and see an estimate made a great impression on me. It’s clear Professional Muffler operates with integrity!

The guys were super friendly and helpful here. They gave an estimate before doing any work, and also kept me updated on what they were doing, popped out to say I need a new air filter. Super reasonable prices, nice staff, and it didn't take too long for them to get it fixed and check me out.
Definitely plan to go back for future fixes!

We had our radiator replaced last year in our van here at a competitive price. I checked 4 places and they were the least expensive. This year we were losing coolant and I brought it back for them to check out. No fuss, they warrantied the radiator at no cost and the work was done the day of diagnosis! Very honest and courteous people work here. Definitely recommend.

Very honest and trust worthy. Brought my car in for an exhaust leak. Jeff one of the techs quickly pointed out the problem that I had a cracked flex pipe and offered to replace it the same day I walked in. Very rarely that happens in most cases else where. Very nice people and does very good work. Highly recommend them!