NAPA Auto Parts - Metro Auto Parts Inc

Staff is extremely knowledgeable and helpful. They always take the time to make sure I know exactly what I'm doing and what tools I'll need before a repair. They always send me home with the right parts as well. Their parts are top of the line and unlike many competitors, the NAPA brand parts usually comes with new hardware as well (calipers, etc.) which makes the job much easier.

A chain auto parts store in small town America. Impressed with the staff on duty. They have a wide selection of different items. I was surprised at the number of products they have. They still have old school catalogs at the sales counter. Good people helping their neighbors. They have a delivery car as well.

Friendly helpful staff. If they don't have it in-house, they get it quick!

Always great service from these guys! Buying parts/ tools/fluids there for years. Only once did I have a problem, which was due to a manufacturers defect on a piece of equipt. - not the store's fault- and they resolved it on the spot, although I had not saved the paperwork. They know their stuff. I have nothing against the big box DIY places- I use them too if it's necessary at times, but I suggest that you drive the extra mile, or three... to get your stuff here instead. NAPA quality is good and their prices are very competitive with the AA, AZ and PB places. Plus.. you get the right parts the first time!
Great job, guys!
David Savage, Hilton/ Greece/Carlton, NY

Very friendly staff. I liked the part on the 95 degree day and their a/c was cranking like like a dream. That is great hospitality. Overall great NAPA, will be sticking around for fora while.

Great to have here in Hilton. I’ve gone there a few times for needed parts while I was working on something and they always hook me up with what I need!

Excellent customer service! Really appreciated their help with my vehicle and getting the parts needed. Highly recommend.

Staff and management are excellent. Service is great!

Always great service and helpful.

It's a small shop but they always have or will get what you need in one day or less

Very helpful sales associate, told me the correct stuff to get and how to use it

Great to get parts or your regular automotive parts. Good price. Good lifetime warranty on tools.

This place has had the same staff for decades and they know just about everything concerning cars

Pleasant. Clean. They had what I needed

Better than internet prices and great service

Gary provided excellent customer service!

The Napa in Hilton the guys that work there go out of there way to help.

Always has what I need or can get it fast.

People here have gone out of there way to help me out

Very helpful staff