Badcock Home Furniture &more

The staff is very very helpful. The prices are great and the furniture is really pretty.

I had a great experience with Badcock. The sales people were very friendly. One sales guy really stood out to me. His experience and knowledge about the items I purchased was greatly appreciated. I asked a lot of questions and he was able to answer them all. I wish I remembered his name so I could give him his props.I wanna say thank you to him especially .

I’ve been coming in here for a while now and every time it gets worse. All the employees act like they hate their job and don’t want to be there. The manager is always away. So I told myself I’ll go one last time, good thing I did! I was greeted by Jadyn at the door with a bright smile and showed me around, getting me to purchase a new bedroom set! I was beyond pleased with her! She went above and beyond compared to everyone else! I’m surprised she isn’t the store manager!

Found an item on line that we wanted. After looking around we chose to purchase the sofa from Badcock. Their new location is very welcoming. Like numerous businesses, they were short handed. Short wait but they were kind and made us feel valued. Great product (for the few days we've had it).

I had a great experience with Badcock Furniture with my recent purchase. We recieved a discount on our mattresses we purchased for our conveince. The day of delivery a truck broke down which caused deliveries to be delayed. They stayed past 9 pm to make sure our stuff was put together for my kids to sleep on. The delivery guys where so kind and polite. They deserve a bonus for going above and beyond.

Great service!! Brian Alcorn was very patient with us while we were trying to make up our mind on what we wanted. He was very kind and gave us all the information we asked for with a smile. He was helpful yet not pushy!! He was just the right amount of “customer service” we needed to purchase our bedroom set from Badcock after going to four other well known heavy hitters in town. Actually the other guy in the store was very friendly also! Thanks!!

Quinton and Erica

Staff was helpful and took time to explain options for what we were looking for. Good selection of furniture to choose from. Order shipped quickly and they assisted in loading up items to my truck. Great experience!

We walked into the store and was greeted by Brian, we told him what we wanted, and he showed us the merchandise that we were looking to buy. He was very patient and helpful to us as we were trying to make up our minds. He did not hover over us where we could talk as a family, but he was still there to answer questions. He finished our paper work and explained everything fully before we left. It was a very pleasant experience. We would highly recommend Badcock Home Furnitlure in Murfreesboro, Tn.

I recently visited Badcock on January 2nd after a ridiculous debacle with another furniture company for four months where I still hadnt received the couch I ordered that also included a BBB complaint. I am a Badcock customer for life after this experience. Today 1/29, my furniture was delivered in pristine condition snd this was also the original date I was promised. Not to mention I got a couch, fireplace and two end tables for less than what the couch from the competing company cost for by itself.

Customer Service was spectacular and I am very pleased with the delivery service and how the items were packaged for delivery. Covered in blankets and plastic wrap on top of that. I am so excited and pleased with my new furniture pieces

Wonderful experience! They were ALL friendly, helpful and informative. I love Dixie! She has great customer service skills and she makes each customer feel important! Thank you all!

First I would like thank all of the people at this establishment (Mr.Billy, Ms.Gina, Ms. Lauren, and even the delivery guy Mr. Tyler)! Now my first delivery attempt did not go as planned. It was supposed to be delivered on 11/23/2018. The furniture arrived on time but was incorrect. I asked Tyler to take the furniture back, I would follow-up with Mr. Billy directly. At the time I was enjoying my family Thanksgiving in Florida. I immediately called the store Ms. Lauren took down my information, I explained I would be flying back home soon and we could handle this at that time. (Of course i would be coming home to a empty room) The date of my return 11/24/2018 I spoke with Mr. Billy who apologized for the confusion and performed a act of customer service which I was very pleased with, including the re-delivery of the furniture on 11/27/2018. This single gesture only assured me this store and its employees actually care about there product and its customers. *** I will definitely be a returning & referring customer ***

Five is for outstanding customer service for the individual that helped me on 11th of September that helped me purchase a washer. My first contact of this store was on Labor Day is 18, I was in dire need of a washer and has a specific one in mind, I arrived to be greeted by Dixie and she was helpful with showing me what washers they had on hand, I explained to her my dire need and told her since the one I wanted had to be ordered I would just take one in store, when I asked when it would be delivered she said it would take up to the weekend to get it, I then asked her well I wouldn’t mind paying extra to get it earlier but she told that was impossible basically because the one would have to be ordered so I left and decided to look other places. No luck to find one that I wanted so I went back to Badcock on the 11th to find Chris (I think), he was absolutely fantastic and helpful but here’s the funny thing - while standing there doing my transaction I saw Dixie of which stood there and told me yeah the one you wanted was sold out (because she checked after I left) so my ? Is why didn’t she do that while I was there on Labor Day? But what’s even funnier is Chris offered me same day delivery on the floor model unit and instead of opting for delivery I had someone come and pick it up to avoid delivery fees. Yes, the floor model of which Dixie never told me that was possible. Thanks Chris and Casey. You guys are amazing! Dixie work on your customer service. If a customer is in need and you can make it happen go the extra mile, that’s what customer service is all about.

Omg. I love this store because they changed my life and credit. Whenever I need anything to make my house look better, Badcock here I come. I love that they are always so so nice and determined to satisfy their customers. So if you need to build some credit or bring it up then start small at badcock only by making sure your payments are always on time. Go go go

Great customer service. Dixie was awesome. She didn't pressure us but she made us aware of all the specials. Highly recommend.

The store is pretty nice with it's selections. I love the discount offers and their warranty agreement. Their Representatives are always welcoming and very informative about their products and services.

Best experience I’ve ever had purchasing furniture. They even stayed over to have my bedroom set ordered I would recommend going here over any store here in Murfreesboro. Outstanding costumer service and friendly.

Super friendly and helpful. Theresa was correct when she said we wouldn’t find cheaper or better quality furniture in town. I appreciate honesty, it goes a long way.

Michael and Brian did an amazing job in helping me out! Both helped me and really went out of their way to make sure I got the right pieces I needed. Would give ten stars if I could.

My experience was great, and Rubin made everything go smoothly. He was very nice and answered every question. I definitely recommend this store!

I purchased a bed set from this location and when it was delivered everything Looked better than it did when it was in the store however after the delivery guys left I noticed the footboard had a chip on it, I contacted the store A few days later and let them know and took a few pictures of it and they took care of the problem very fast and efficiently, everybody atThis location was fantastic from the sales people to the management all the way to the delivery people, I highly recommend them, their customer service is fantastic and they don’t give their customers any hassle when it comes to a problem they fix it very fast and efficiently, I will definitely be coming back when I need my furniture