Madewell

Staff is very helpful and friendly! I just love this store and their company as a whole. Best place to get your jeans hands down. The store also have fun events if you’re part of their insider club (free to join).

Great clothes, beautiful customer service and the store looks clean and really nice put together!

There are good people in the world, and Madewell on Barracks Road has employed a few of them! Not only are they all extremely helpful and kind, but they are also honest. I was trying on clothes here and realized a day later that I was missing a diamond earring. I went back more than 24 hours later, and a store employee had found it and put it away for me. She wouldn't take any type of monetary consideration, so I aim to give this store and its employees a raving review on every website I can find!
Needless to say, they really do sell the best jeans ever. But if you want customer service about all else, Madewell in the Barracks Road shopping center is the place to go!

I learned about this store from my 19 year old daughter. She loves their clothes, and I do too. Helps me to feel younger to own a few items from this store!

The ladies were helpful and kind! They helped me with pant styles in there new men's section.

Girlfriend loves the store & it's products. Staff appears very knowledgeable & extremely helpful.

Love the Quality ,style and simplicity of design!!!!! Excellent customer service at Charlottesville Madewell !!!!!!!

Following wife

Very nice, more casual style clothing/merchandise. a bit pricey, but are of natural, quality fabrics.

Yes good stuff

Nice clothes

I was incredibly upset and disappointed by some of the staff here. I found some of them to be unprofessional. When I would ask a question, I was met with either blank stares or annoyed responses. I did not feel welcomed here and will not be coming back due to the poor service. There was only one person there who was kind enough to help me, but other than that, the others were cold, spoke to me as if I were a child, and made faces at me when they thought I would not notice. I am surprised because the reviews here are quite good so I am not sure why I received this kind of treatment. I hope that no one else gets treated like how I did and that this was just an off day for some of them. This was my first time here as well.