CountryMax- Brockport

Love this store and going there for anything needed

Stopped for dog food, had a couple of questions about my fish tank and the guy working was outstanding. Full of great advice, sold me a couple of product and actually talked me out of the bigger, more expensive filters due to my tank size. Was very knowledgeable, polite and took the time to explain to me why some things were better than others based on what I have. Very impressed.

Love this place!! I just recently got into raising reptiles and fish and didn't really know where to start.. The employees at this location have always helped me to make sure my pets are properly taken care of and happy!! And even after just a couple times shopping here the girls know exactly what I need and are always quick to take care of me!! And because of their amazing staff they've earned a loyal customer for anything my pets ever need!!

Clean store, very special and genuine staff who treat you very well. They are very helpful and knowledgeable. Large selection of pet products. Huge dog food selection. Prices are good.

It's nice to save a few dollars shopping online but spending a couple extra $ to support our local biz is worth it. If we don't support these shops, they won't be around long. They employ our friends and neighbors. This store is very deserving of a try!

Staff very friendly and helpful. One calls me by name, as been coming here for many years. She remembers that I need birdseed in a bag so easier to get out of my car. Staff always carry my purchases to car and watch out for me as walk with a cane. Makes me feel good.

It was wonderful. My companion went in store for me as I am handicapped. One of fhe clerks came out to car to show me what store had in way of dog bark collars. She went out of her way to help me. She checked with someone who would know about the product to help me make a decision as to which one to buy. It was wonderful to know there are nice people who help the handicapped in a store.

Great and affordable dog wash. Don’t charge you per pound like some sort of butcher shop. Flat rate of $10 and $2 more for towel if needed. Great service. Friendly folks.

Every time I have gone to this store in particular, everybody has been so friendly and helpful! I bring my ferrets in to walk around, and i get nothing but smiling faces every time! Love this place and will continue to shop here despite the longer drive from home!

The employees at this location are knowledgeable and helpful in each department. If the employee doesn't work in that area, they find someone quickly to help answer questions or address your concern. I consistently have a friendly and positive experience when I stop here for pet supplies, garden supplies, wild bird seed mix, or fill my propane tanks.

Dog friendly store. The staff was able to answer my questions and suggest products without being pushy. They seemed to have a good knowledge of the products being sold and where they were located inside the store. Large selections available. I thought I was going to have to make two stops but was happy to be able to find everything I needed here. Decent prices also. I will be back.

We go for the self serve dog wash. We have been to Pet Saver in Pittsford which does offer some little extras but who wants to drive out there. This is a great place. There are only 2 washtubs so you may have to wait. They have 2 types of shampoos that are provided. You either need to bring towels or can buy a sham-wow for 2.00 that you keep. Has a great sprayer and can dry your dog too. They have one apron to try to stay dry. Overall we love it and go regularly.

The girl I spoke to couldn't have been more helpful. I asked her where I would find a product & she walked me over to show me 3 choices & even told she had used 1 of them & found it worked well. The selection of items were great & the store has a fun decor.

Carry all brands of dog and cat food. The small pets they sell are taken great care of and their cages are always very clean every time I have ever been there. Great dogwash!

Happy smiles as you walk through the door. Prices are clearly marked. Lively garden area. So many different choices and things to see from livestock to fish.

The whole staff at CountryMax in Brockport go above and beyond to satisfy their customers need's. They were out of a bag of cat food that I desperately needed, instead of telling me sorry we can't help you, they called the Spencerport store and reserved the last bag they had so I could go get it. Shocked that a Pet Supply store could have this awesome of customer service. Thank you.

Came here to get cat food for a very skinny kitty, left with the best food I could imagine him eating. The staff helped me pick out the best food and my new old man had already gained half a pound and is acting like a kitten. Thank you countrymax!!!

Wonderful store. We go for pet supplies and filling out propane tank. The staff are always friendly and helpful.

Super customer service, back again with new pond pump and needed fitting to connect with old hose. Today Jim was very patient and helpful!

Workers are always friendly and go out of there way to help you. Plus the store is always well stocked. Excellent managment big thumbs up for this store

It's so bright and cheerful and the staff is great. Love the products this store sells!