Hiley Mazda of Huntsville

I recently had the pleasure of working with Randy, a car sales representative, and I must say, my experience was outstanding. Randy's professionalism, knowledge, and dedication to customer satisfaction were apparent from the moment I stepped onto the car lot. He listened attentively to my needs and preferences, offering guidance and advice without any pressure or sales tactics.

Randy's expertise in cars and the sales process was evident, as he provided detailed information and answers to all my questions, helping me make an informed decision. He went above and beyond to ensure that I found the right vehicle that fit my budget and lifestyle, demonstrating patience and commitment throughout our interactions.

The level of customer service Randy provided was exceptional. He was proactive in communicating updates and was always available to address any concerns I had. His friendly and approachable demeanor made the entire process enjoyable and stress-free.

I am extremely pleased with the Mazda CX-30 I purchased, and the service Randy provided significantly contributed to my satisfaction. His professionalism, dedication, and genuine care for his clients are commendable qualities that make him stand out as a car sales rep. I would highly recommend Randy to anyone looking to purchase a car, as his commitment to excellence in customer service is truly remarkable.

My husband and I purchased a 2024 Mazda CX-50 in ingot, and we are in love! We weren’t prepared to purchase on the day we bought, but Bryce Marshall made the process so easy! He was super nice and patient. I test drove the cx-5 and several versions of the cx-50. He knew so much about both cars and gave his own opinions, which led me to pick the right car for me. Thank you, Bryce! If we buy another car, we will be going to Hiley of Mazda and asking specifically for Bryce.

I drove 2 hrs and purchased my new car from them today! Matt was my salesman and we truly enjoyed our stress free experience with him! He was very kind, not pushy, & patient with my wild kiddos haha.
Thanks Matt! Wishing you loads of success in 2024 and the years to come! We are loving the new car!
Yes, I highly recommend Hiley Mazda of Huntsville!

Great dealership. Randy was our salesmen and was very professional, very knowledgeable of the cars and helped us set up everything. Greg was great to. Highly recommend this dealership. Great deals and the cars are very well equipped, clean and paint jobs are outstanding.

Ask for Eric Hamilton if you visit Huntsville Mazds. Eric is a great listener and will make the process of buying a car simple and quick. If you call him, he will almost always answer. If he is busy, leave a message and he will get back to you within the hour. I bought a 2014 Ford Escape from Eric and am thrilled with my purchase. I traded a 2012 Impala and Eric knew the right wholesalers to call to get the dollars I needed for my trade. Eric has an upbeat personality and made the transaction a total pleasure.

Our salesman Darryl Butterfield was very patient and helpful. He was a great listener and not pushy at all. He answered all of our questions and knew a whole lot about all of the cars on the lot. We were able to purchase a car on the same day we decided which one to buy. They were able to get me the best rate. Tonight I brought my son and he took care of him. They got him the absolute best interest rate that he qualified for and they were even able to make sure that his payments would be affordable for him. They stayed very late to take care of us. We really appreciate them. Mr Wallace was very helpful and had to stay late too. They were so kind and willing to go far beyond what most car dealers would have done. They do not give off that vulture vibe that most car dealers do. They were guinuenly concerned that we would be satisfied with our choices and they were there to help.

Randy helped us decide which model Mazda would be best for us and was super friendly and patient the entire time. We never felt pushed to buy right away and he even showed us pre owned cars at the Volkswagen dealership next door. Overall a very nice experience and great customer service. The showroom was also pretty cool and full of new cars as well as an older sports car.

Bryce Marshall is, hands down, the absolute best car salesman I have ever encountered!! He was very patient and ensured I was happy every step of the process. He is a shining example of how customer service should be! Thank you Bryce! I could not be happier with your service and my purchase!! I will definitely be recommending Hiley Mazda, and especially Bryce, to my family and friends!

Randy should be the face of Mazda. This man knows soo much about this brand that no matter what question you have he can answer it. Not only is he very detail oriented but he is very efficient. He made purchasing a cars quick and easy. He listens very well and matches you with the perfect car. I’ve never been in and out of a dealership so fast before with all my expectations met. Thank you Randy !!! You’re the best!!!

As a first time car-buyer, I anticipated the worst, given the typical horror stories I'd heard of purchasing a vehicle. To my surprise, and delight, the apprehension I felt was totally unwarranted, because my experience at Hiley could not have been smoother. This is largely due to Bryce, who facilitated me leaving the dealership with the Mazda I wanted at the price I wanted. He took care of my wife and I, and I'm thankful I lucked into having him as our salesman. Would recommend getting a car here to anyone because of my experience; 5 stars earned.

I went to the Audi dealership on a Friday to test drive the pre-owned car I saw online. It was out for a windshield replacement. Josh, the salesman, went above and beyond to get the vehicle back that same day. I test drove and it was exactly what I was looking for. Ryan, the Business Manager, was so professional and easy to work with. He didn't try to sell me things that I didn't need. I highly recommend Audi of Huntsville and ask for Josh.

Had a great car buying experience here at Hiley Mazda, I traded in my Chevy Cruze for a 2020 Certified Mazda 3. I worked with Ryan, Ken and Brad and one other gentleman who I can't remember his name unfortunately, but all were great! They all helped me get what I was looking for and didn't pressure me to buy.

Randy was a great salesman! He greeted me at the door, was with me thru the test drive and got me a great deal on just the car I wanted!

Had a great experience with buying my new to me vehicle. My sales rep, Randy, made the decision easy. He took the time to both my husband and myself on different occasions to help make our decision effortless. He provided a 360 view of the vehicle prior to us deciding to buy the vehicle. Randy is amazing.

This is my first car purchase in 13 years and I was not looking forward to it. Our salesman, Bryce Marshall, put me at ease, answered all questions, and we walked all over the lot to find the CX50 I really wanted. It was on the very back row and totally blocked in, but that was no problem. Bryce is very easy going, easy to talk to, not pushy and he is extremely knowledgeable about the vehicles.
I recommend Hiley Mazda and please be sure to ask for Bryce.

I was very pleased with my experience purchasing a new MX 5 from Bryce! He was very helpful with the transaction and explaining how to use all the new features of the Miata. The price was right and the transaction was quick and easy. I highly recommend Hiley Mazda and Bryce if you are in the market for a new vehicle.

Bryce Marshall was awesome!! Very personable and knowledgeable. Answered all of my questions and just an all around great person!

Enjoying my new 🚗 !!! The buying experience and the customer service were great! Any of my concerns were address promptly. Kudos to the team from receptionist, sales, finances, to service department. The GM on-site and finance super courteous. Thank you Matt B. you are all hands on with your customers and I will not hesitate to return to the dealership if in search for another vehicle. Brief mention to Keith R. as well, not my salesman but his ethical behavior did not go unnoticed. Lastly, shot out to Michael C.
over Volkswagen helping us find an used car option.

My daughter grab this loaded 2012 CR-V EX-L from Mazda Sept, 1th, 2023. Her very first car purchase and they made it easy!! Great service, Price was right!!! Ken, Eric, Dennis, the finance Manager... Great atmosphere!! 10/10 recommend!! This is our 2nd time buying from them.

I wasn't planning on purchasing a Mazda CX50. Eric Hamilton ended up helping me and was totally amazing. So if you need something new, please make sure and ask for him. He will get you the best possible deal.