Runde Ford Chrysler Dodge Jeep Ram

Great customer service. Explained everything in detail and didn’t force anything extra that wasn’t needed or necessary. Job completed efficiently and was out the door sooner than expected. This has been my experience here for almost 10 years since purchasing this truck. Keep it up Runde.

It has been a long time since I brought any of my vehicles here because of poor service and sales in past. During the extremely cold weather recently we had to take my wife's 2023 mustang mach e in for service. I spoke to several people in service center before bringing the car there and when i arrived i spoke with Aaron the service general manager. I told him past experience has made me very concerned. He assured me things have changed and the issues would be taken care of quickly and professionally. The first day the car was there Aaron texted me to assure me all was good and they were making sure the car worked perfectly. The next day I got a call from Aaron that all was fixed in the car and they would deliver to our home. I am so impressed by the changes of people and the professionalism shown. I highly recommend runde and plan on bringing our jeep and ram 3500 here the next time I need work done.

Awhile back, I posted a comment about how great our local Chrysler dealership is with their customer service! Today I called to schedule an oil change and tire rotation. They had several morning appointments available. I said that I was not sure if my friend would want to go in the morning and currently I cannot drive because of medical reasons. The young man, I believe his name was Aaron, said "Well I can pick it up for you!" It is 17 minutes from my home! I am once again blown away by this small town dealership! They are picking it up at 10. I highly recommend Runde Auto Group!

I had something in my truck that’s supposed to be a “performance” thing that was making the truck angry and I couldn’t take it out or my truck wouldn’t even start. I didn’t put it in. They removed it and got my truck running by resetting things and cleared like 40 codes it had made. Short wait time, my trucks running better and seems to have more power than before!

It was not a very big job but everything went well. You guys could have some help in the shop. The one you have is very good. Good luck finding one that good again. Thanks for getting it in and done.

Love Tyler at Runde!!! He has been so so so understanding and helpful!! They're awesome about scheduling, calling, and they're pretty good about telling us what needs done and if it can wait or if we shud really get to it soon! Love the service dept!!!

I was very impressed with Runde’s service center. They got me in right away and Trevor was very knowledgeable, helpful and pleasant to deal with.

Took my Explorer in for a warranty repair. The scheduling was quick, the work in the vehicle was quick and efficent. Very friendly atmosphere. I will be taking my vehicle back. Thanks Runde!

I live in Anamosa where there is a jeep dealership but we always drive to Runde in Manchester for the great customer service.

Very nice buying experience. I walked in looking for a new truck and was able to get what I needed that day. A good team that also helped me get several add on items. Very knowledgeable and customer friendly.

I continue to use them for my routine service. Always helpful, friendly, and efficient.

If you are in the market to purchase a vehicle, this is the place to go! Doug and Sean are fantastic and made the car buying process easy and smooth!

Oil change=good. Rotate tires=,good problem right front moved to back left now no problem. But now left front tire has same issue of low air pressure

They came and picked up our truck, did the required serviced and delivered the truck back to our home. Excellent service!

Very nice and very affordable. I appreciated their explanation was detailed and made a lot of sense. I will try to come back here for service from now on if I can.

We had a great experience at Runde Ford! They were able to solve a serious issue on our Ford F350. The staff was very friendly and extremely helpful. We would highly recommend them.

Outstanding customer service from the service advisor Trevor Bell!!! Would highly recommend!!

Always a great experience! Dan & Tyler have amazing customer service and they don't treat you like another number. They're always timely, fast, willing to help and answer questions when needed. I appreciate Runde and their staff!

I was greatly impressed with the customer satisfaction demeanor of the service department. I was needing glow plugs in my 96 F350. I called the service department and that evening I had a prompt reply with quote to do the plugs. Tyler was able to schedule me in in just a few days. They provide me with a loaner car for the day. They even backed the loaner car next to my truck so that I could easily off load my farm essentials. Tyler and his team did a fantastic job plus they displayed that genuine accommodating demeanor. It is nice to do business with people who understand customer satisfaction.

I have never had a bad experience at Runde. They go above and beyond to make sure their customers are happy and feel like good friends.

Employees at Runde were knowledgeable and experienced about our concerns with our vehicle. We received timely service and left with total confidence in there abilities to assist with fixing the problem.