CVS

We were so grateful the staff on evening shift 10/18/23 were able to get my 5 year olds cold strep meds quickly. We tried to pick up at the one in Danville on south boston road first. The lady said it wasn't ready and to come back in an hour. I returned in a hour and was told to come back at 230 because of their lunch break. I drove around for an hour for no reason!!!! Two upset kiddos and no meds. The plan was to come back later once they had a break at home and ate. Then I realized they closed at 6pm. We were panicing being his breathing and cough were so bad the night before. So we called CVS in Roxboro and they took care of it for us quickly. I'm so grateful. Kindness goes a long way. There should be priority for the little ones.
Shame on the pharmacist in Danville on South boston road. You are cruel and cold!

Our cashier thoroughly cleaned the counter and card reader after the sickly customer before us said that she was extremely ill and injecting others.

I am so thankful for the ladies working in the pharmacy today, 1/19/2023, around 6 pm. I walked in with a request for a specific medication that food lion across the street was out of stock. It was my mom’s important medicine needed asap as she had been released from hospital earlier that afternoon. Without hesitation, they called across the street for rx to be sent over and filled it immediately. I am thankful for their kindness!!!

I moved to the area a week ago & needed to transfer my perscriptions. I had the pleasure of talking to the pharmacist, Kristin. She took care of everything for me & was so helpful in answering all of my questions. I was appreciative of the kind & efficient manner in which she handled my transition to a new pharmacy. This was my first experience with a CVS pharmacy & I am a grateful customer!

CVS has been busy dropping a lot of prices this year. You can also find surprising promotions throughout the store. I found one the other day and it was amazing!

Helpful & patient pharmacy staff. I know they are super busy but they usually take time to answer any questions. Store also has good selection of vitamins.

This is by far the best pharmacy experience I have ever had, they are always there to help answer my questions and fill my prescriptions fast. Thanks you all

Nice CVS. They had everything I needed in stock.

Usually have no problem getting my rx. The store offers a lot of different things. From makeup, skincare, food, drinks, decorations ( can be a little pricey ) etc. They are also starting to expand where you have more options to choose from. Keeps the store clean and organized. The membership they offer is great. So definitely take advantage.

I was in cvs today .you always could use the bath room to wash hands or wipe sweet of your face .when you walk down to cvs .a associate told me that I can't use it now .they use to have men's and womens bathroom .now it only have womens no more mens .I went in there and wash my hands after wiping my sweet .then had to wait for drugs .I went back in there and wiped my sweet off before I left .that is when Terry employe said you can't use bathroom no more .I told Terry I got to go by. I was walking got drug for a lady that I am taking care of .I am thinking about changing .after that . allison.always let me use the bathroom.

I understand the pharmacy business can be exhausting and dealing with the public (people who are often ignorant to things like insurance coverage, rules and regulations etc) is challening but, I have never been to a pharmacy that is as unpleasant to deal with as CVS in Roxboro. The only reason I chose to give two stars is because I spoke to a Pharmacy manager who really did take the time to listen to me after I'd reached tears after dealing with Kendra. I've taken a medication that is considered a controlled substance for almost 15 years. There are rules and regulations regarding refills, that i am well-aware. When the time came for me to request a refill, my doctor sent the request originally to Walgreens (which is where i always prefer to have things filled due to SO many negative experiences with CVS). Walgreens contacted me to let me know they were unfortunately out of this medicine but, could contact my doctor to send it to another local pharmacy. This was handled and once it was transferred I gave it some time and called the next day to check in. I was told they were too out of stock but their delivery would be there this afternoon and was asked to call back later that day. I called back later that day and was told the delivery came but the medication I needed a refill for was not on that shipment. They asked me to call again tomorrow. I called again the next day to check in and was told the same thing...no delivery for the medication I needed. This is when I reached, Kendra who when I asked about the general time frame of when to expect it told me "the medication you take is a controlled substance and there are rules and regulations you need to comply with and understand. You need to wait at least 3-5 business days before this can even be considered for a refill" The implication that i didn't know what "rules and regulations" existed and the ignorance of not knowing I'd already been waiting 3 days past my expected refill date was so unprofessional and rude. She had no idea what i'd been dealing with (and deal with each month) to get this prescription filled and instead of taking time to understand, as i was never given an opportunity to explain why i was asking, was totally uncalled for. I asked to speak to a manager who was able to reconcile as best she could but, i will never return to cvs to deal with any pharmacy staff if i am able to avoid it. As i said, dealing with the public is difficult but, you never know what the other side of the story is. Especially surrounding medical care. I hope my negative experience and attempt to communicate myself will help this facility to expect better from their employees. Kindness goes SO far.

I had a prescription to pick up at this location. I called and they said it will be ready at 1:23 PM. I drove 35 minutes to get there. I got there before 1:30 but I had to wait in line. The drive-through was closed by the time I got up to the front. The receptionist said that it was 1:33 PM and they were closed until 2 PM. I tried to explain, but they were very unhelpful and extremely rude and told me that I would just have to sit around for 30 minutes until they got off their lunch break. Definitely would not recommend getting prescriptions filled at this location.