Duke Rheumatology Clinic - Clinic 1J

ABSOLUTELY THE BEST! Dr. Keenan & his team

I had a great visit with Dr. David Leverenz - he was very kind, caring, listened to me, and spent time explaining my diagnosis to me. He would get five stars however when the appointment was made, I was told I would be seeing him at the clinic and not the hospital. This part was true and I paid my $40.00 copay upon arrival of my visit. Then I get a bill in the mail for hospital fees. For the life of me I don't understand how you can bill for hospital fees and I was seen in the clinic in a regular exam room just like a doctor's office.

Its very welcoming, Doctors and Nurses are always on time .You always understand your situation it's a pleasant experience .

I saw some NP name Harpreet Kaur. She is was rude and cold.
I felt bad vibes from and her. She was rude and cold acting .
I am going to be going to UNC doctors now.
Duke Doctors seem like they don't care and the rude.

This is a Dr. office, not a hospital, yet I was charged over 200 dollars for the examination room! In addition to the over 400 dollars for the very casual examination the Dr. gave me. My primary doctor's office sent my labs over TWICE, well in advance of my appointment. The system at Duke is so backlogged that the Dr. didn't have my labs to work with and recommended that I email them to him directly so that they didn't get lost in a stack somewhere. The visit was entirely unhelpful. Over 600 dollars I was charged to have him tell me nothing. I will avoid not only Duke Rheumatology but the whole ridiculous Duke money-gouging system.

I met with the rheumatology clinic Dec 12 2018 and was advised I would be called within a week to let me know of tests and X-ray results. I’ve called back several times and am told someone me will return my call, It’s been 3 weeks and haven’t hear a thing. I’ve tried calling and just get the run around . This is not good customer service at all.