PNC Bank

Roxy is outstanding. Please give her a raise. She is a true asset to your bank. She was on top of everything. I did not have to worry one bit about anything with her taking care of everything for me. Thank you so much Roxy for your top-notch outstanding customer service.

Just opened an account and everything so far is great. Convenient atms even in H-E-B and Roxy has helped with any issues I had and Chuck was very helpful with our first deposit.

The employees are always nice and polite and as helpful as they can be. They have helped me with various types of requests on many occasions through the years. We have banked there since before it was there since we banked there back when it was Peoples Natl. Bank.

I LOVE this bank! Always smiling no matter how long the lines get. Great personal service going above and beyond!

Very nice people. Free notary, even for someone who doesn't have an account with them.I'm Very thankful for their kindness and quickness.

This is a great place to bank with. They are always welcoming and helpful. Cameron specially is the best. 👍

Always smooth.

They only get two stars for the mobile deposit (which does have flaws) but they put holds... holds.... AND MORE HOLDS! You can deposit the same hundred dollar check from your grandmother every week for a year and they'll still put a 5 DAY HOLD ON IT! RUN FROM THIS BANK.... CHOOSE SOMEONE ELSE IF YOU CAN!

Ridiculous how this bank is not consistently open. Open some days, closed on others..Restaurants, Grocery stores and Wal Mart open every day... Banks...... Lobbies are closed...Drive Ins.... You never know!

Dissfunctional drive-thru service. 2 cars that pulled up after me left well before me.

PNC Bank in Belton is a joke!!!

Drive thru is closed, 2 tellers in lobby, 4 ppl in line, 3 girls in cubicles and 2 girls of the 3 playing on their phones😡😡😡😡😡.. I was there 20 mins waiting for 3 ppl ahead of me, then the girl took forever just to cash a check for me... wish I could give ZERO stars

Since the change to PNC, customer service has gone down. I am positive at this point, this bank truly does not care about customers. Two personal accounts, two business accounts and multiple credit cards with this bank and I think I’m near done. Also, as a business owner, I can’t buy more than $20 worth of quarters. How does that make sense to come to the bank every day to get change cause they won’t supply me enough to last the week. I tried to open a new account today, I sat in the lobby for 20 minutes. I went up to the bank teller to ask how long it would take, and all four ladies standing there, ignored me and actually turned their backs to me when I asked a question.

The service is so bad here i would highly insist that people find another bank to take care of and your funds . The service is horrible they don’t keep appointments that they made and won’t answer phone calls. I have yet to use my account and have had it a month.Under the bed with the door unlocked is probably safer !

They lack any customer service and will have you standing in line either inside or in the drive thru. The ATM they have doesn’t work half the time and always has an issue, and that’s the only ATM you can find in Belton all the others are in Temple and Killeen.

It’s sad that every time I go to use the ATM at the Belton BBVA Bank it’s either BROKEN, OUT SERVICE or EATING people’s cards. It’s always a true gamble when using this ATM. Other BBVA banks(Temple, Waco) never seem to have these issues. It seems that the other locations have newer ATM machines. It’s also not very impressive when the staff that is working in the bank let’s you know that they also wish that they had a New or Differnt ATM Machine. “The more complaints we get the better chance we have of getting a new ATM machine.” - Bank Staff

I went there to get advice on where I could invest my money where I would receive more interest a banker said she would ask the person who works on that and she would ask her to talk to me,I waited for 15 minutes while they talked about their personal life so I told the girl in front to make me a appointment with someone else but I never heard from them so I closed my account and I am never going back they are so unprofessional.

Waited in line for 10 min line didn’t move come over to the drive thru same issues. About to cancel all accounts with this bank due to there lack of service period

Worst company ever ever since PNC bought out BBVA this company has done nothing but scam it’s customers and lie to them to get more money out of them do not Use PNC for anything they will steal money from you and refuse to let you dispute charges

One bank lane open besides commercial lane. Ridiculous. 5 cars waiting in line... Person at front has made THREE transactions already! Should have been told to go to bank!