Huntington Bank

Very helpful and polite

Very helpful and professional

Went too get a $50 dollar check cash they would not cash it. The check is their check on their account. Show them 2 froms ID with my picture. Went to another Hunting Bank they told me the check was no good. The check was for overpayment from change inc.

People are nice who work there but the institution has process problems - specifically not supporting their staff of all levels with the policies and information they need to help their staff help their customers.
Took me 3.5 hours to remove a hold from my account that was caused because the manager who opened the account didn't request all the information at the time of opening. Closing all my accounts.

I needed something notarized because I'm out of town for work. I walk in I tell the lady I needed a notary she turns and says Robert do you have time to do this? Puzzled because he wasn't there was no business in the bank. I was the only one in there and they were open so why wouldn't he have time , I was perplexed by this . He looks up at me then he said now are you a customer? And in this most snatty rude condescending voice and he shook his head at me 1/2 spun around said we only notarized for customers. I said well that's fine I was looking to open an account but don't now. Turn around and walked out of the bank and he is yelling go on with your attitude I just have never been treated so poorly ever by an institution that I'm attemting to do business with ever! Great thing it's all on camera his whole attitude and I just turned around and was walking and its youth really sad people can just be so belligerent