WakeMed Brier Creek Healthplex

Recently required a visit to the cardiology department at WM Brier Creek. The staff was polite, friendly and helpful. The doctor I saw took the time to explain in terms I could understand what my problem was, tests she thought were best to be certain, and alleviated by concern of having to see a heart doctor! Dr. Ngongang was great and I'm happy she's on my care team.

First off the staff is so amazing they are helpful and very sweet. When I walked in and registered, I was going to sit down and before I could even do that they were already calling me back to be admitted. The whole place is clean and organized. I also like that they are very professional and they value privacy which is nice when you don’t want everyone hearing your business. Manny my nurse was so sweet and took his time to explain everything and also to make me feel comfortable. Lastly, DR. Pushchak really looked like he cared and listened. Not that I ever want to come back to the ER but if it were to happen in the future, I will definitely be coming here.

I had a very amazing experience at this location Tommye Kidd I believe was her name was great, an the pa that treated me. She listen an understood what I was feeling we need more people like them in healthcare! It was the kindness a not being rushed off or feeling like their not listening. They gave everything treated me how I wanted to be treated. ❤ thank you ladies!

The best healthcare related experience of my life. The entire staff was professional, courteous and reassuring. Rarely does anyone want to be in a situation where they are in the hospital but I hope they are in the hands of a place like WakeMed

Just fantastic care I received. When you're not feeling well you greatly appreciate the confidence, quality and professionalism. you receive. I got excellent information about my condition and a clear plan how to manage my condition. Many thanks.

As a Patient and as a Family, we found the ER Staff Welcoming, Exceptionally Skilled, Compassionate, who went the distance for Assessment, Cares and Medically Treating Exponentially both my husband and myself for Respiratory Distress and...
The People committed to our cares that we recall were: Dr Eric Stashko, Nurse Nicolas, RN, Becka, Respiratory, Radiology and an Impressive Talent 4 + w the Ambulance Crew who Transported my husband to Wake Med Cary, ICU who Actively Engaged w Cares to keep my Husband Comfortable and at Ease.
We have So Appreciated Wake Med Briar Creek and the Emergency Room to be Exceptional Medical Professioals w High Standards, Ethiics and Quick Medical Response to Medical Challenges.
We find them to be a Diamond in the rough, a Shining Star above and beyond, compared to other Triangle Emergency Rooms. Wake Med ER Briarcreek Offers much. Surrounding ER Hospital have much to learn from Wakemed Briar Creek and do WakeMed Hospital Proud!
Respescfully,
Maureen and Chuck Cox
THANK YOU!

This was the best hospital visit I have ever encountered. It was very clean. I was checked in and called back within 5 minutes and before I was finished getting triaged in the examining room the Dr came in to assess me. About 10 minutes later he came back to give me meds for my dental trauma I was experiencing and ordered me prescriptions til I could see my dentist this upcoming week. And about 15 minutes later I was being discharged. Was the fastest experience at an ER in my life, but even though it was fast the doctors and nurses were so thoughtful and caring. It made me feel really comfortable and would definitely recommend this hospital to anyone in need of medical attention

I visited WakeMed Brier Creek mainly because it was close to my home BUT I am so happy I did. Loved the experience. The staff (tech who checked me in, tech who drew my blood) & Dr. Samantha Liane Elmore were awesome. Left feeling like I was in a partnership (opposed to be being told what to do). Fingers crossed the dr. & staff don't move & the patent care standard remains a main focus point

Drove here after being told it was a 8+ hour wait in the pediatric ER. Can’t say enough good things about this ER. My daughter had an issue, shes 2, all the nurses, the respiratory therapist, imaging staff and doctor were amazing. Nobody likes a long wait, but it’s not their fault and they do all they can to keep you updated and help you understand the care they’re providing.

Best care I've had in a long time. Front desk operators were kind and courteous, very short wait times and doctors and nurses took care of my needs promptly! I have no complaints whatsoever.

Clean facility, polite and friendly staff. I came in after midnight last night, with my 9 yr. old for severe abdominal pain I am having. The staff was understanding, kind and accommodating to my little one, while also attending to my needs. Very quick and thorough evaluation and treatment. Check-in was completely hassle free. I am extremely thankful for the experience given the circumstances that led me to need an emergency room visit.

ER staff could not have provided better care. Dr and nurses communicated well each step of the care process. Text messages were also helpful. Thank you for everything!

I came in for some tooth pain early this morning and the experience I had was some of the best medical care I've ever had. The staff is super friendly and care about trying to get you feeling better. Waiting room time was quick as well.

Yesterday was the fifth time in as many years that my family has needed Wake Med ER in Brier Creek. We have received excellent care every single time. I was favorably impressed in 2017 and just as much yesterday. Our care was quick, efficient and effective. Things have changed a lot since I was a full-time Medical Technologist. I worked and taught in DC, VA, MD, PA and two hospital and a university in Indiana. I'm well- versed in what makes a good ER. Wake Med checks all the boxes. Your staff is well-educated. They work fast, but efficiently. They are able to chat with patients who need to talk and able to just help when we are petrified. Most of all, they are kind and decent, willing and able to help. I am very grateful that we are so close to you all, and that we we smart enough to walk through your doors.

Staff was very nice, knowledgeable, and caring. I definitely will recommend this location to my friends/family

My family and I drive more than an hour, from Fayetteville, NC, for the bedside manner and professionalism of the Healthplex staff. My family was treated with respect and dignity when had an emerging health concern as a family. The ED staff coordinated our triage, intake and patient care as a family. The ED should be commended for making sure we weren't split up and as a mom- I didn't need to be worried about one child in one room, husband and other child in another room. We were able to be treated with respect. From intake to discharge, I am so pleased with how quickly and kind the staff was. I hope they are given the appreciation they deserve because Healthcare is a thankless job. I would suggest they have more resources for cleaning the waiting room and other key areas to ensure high traffic areas are sanitized often. I do appreciate that everyone was kind and thoughtful.

Received excellent, thorough care within the ER! From the nurse, to the X-Ray technologist, to the Doctor! All amazing. Any concerns that I had were addressed with urgency. They monitored me closely and kept me abreast with everything during my care. I would highly recommend!

From the time I arrived the staff greeted me with courtesy, compassion and concern. Carby at the front desk is a consistent professional and the nurses and on staff physicians are phenomenal.

My husband and I have been having our lab work done here since we moved to Raleigh a few years ago. Lab staff are always friendly and professional, we rarely have to wait to be seen, and results are available quickly. The lab service is top notch.

No one ever wants to go to emergency room… ever. Especially when there is still a pandemic going on. Unfortunately, I had to go with an urgent health scare. One of the best er experiences I’ve had (that sounds strange).

The nurses, nursing assistants, techs and doctors where very friendly, reassuring and most importantly, had excellent communication with me the entire time.

Shout out to everyone there for the excellent care. Y’all rock and I appreciate what you all do as front line workers. ❤