Tire Discounters

I came in on Saturday 2/17/2024 for a tire change. They got me right in even though they were busy. The next day I noticed a vm that my lug nut caps were not put on. So when I check I noticed the tire was installed on the wrong side. Called Monday morning and talked to the GM Becky. She was very helpful and requested I come in for them to make it right. I came in and the customer service from the front desk and all the employees was top notch. I will be a returning customer

It's so rare that I experience genuine kindness that it's actually shocking when it happens. The people here were so friendly and showed such a willingness to help. I blew a tire, and they helped me when I needed it most. Thank you all again! Such amazing service, and they were quick as well. I will 100% be returning to replace the rest of my tires!

Huge shoutout to this group. Took in two vehicles for tire rotation, balance and alignment, one vehicle and a slight pull to the right. Apparently, the free alignment was past due, ugh. The service manager said he look at it for free and then showed me the specs that it all looked fine, could be a tire issue, under inflation, etc. After they finished, drove home up Rt. 23 and no pull. Huge thank you for doing the right thing and not trying to sell something not needed. Next tire purchase, they have my business.

Bought a set of Goodyear Assurances Max mileage tires.
They are better than OME. Very quiet and smooth ride. Had small issue with a valve stem. The crew tracked it down fixed it. The crew was very courteous and professional.

Great service and staff. Options were discussed. Honored My vet discount

This was without a doubt my best ever experience at this Tire Discounters. Mark and his associates were the best. I was told 90 minutes for 4 tire replacement and alignment. In and out 90 minutes. Fantastic service Chillicothe Tire Discounters. Thanks again Mark.

The manager

her staff and service was exceptional would recommend tire discounters they went far and beyond for me and for that I am grateful thank you for the excellent service Chillicothe tire discounters

They did a great job with my trailer tires and were right on price

A reply from the owner adds a star as it shows to me that they are always looking to improve. My original 4 stars was based on the waiting area being clean and comfortable, the manager being courteous and efficient, and them being able to work in a walk-in within an hour and half or so.

While I was waiting, I observed some interactions with others who also walked in, each was handled professionally, like the two young ladies with the odd whining tires (wear bars), to the guy like me, that needed a tire repair/replacement.

Would I go there again, certainly, so why the four stars to begin with? I don't hand out 5 stars without feeling they are excellent.

Your mileage may vary.

I stopped in yesterday for a tire rotation. They were a bit busy but I felt they cared about my business. Liz was kind and friendly. Free coffee and water and very nice waiting area with comfy seats. It's a very nice store and I'll be going back for my next battery AND set of tires. The service guys doing the automotive work were all smiling and seemed happy (most definitely a good sign LOL).

I just wanted to share my experience with this store. I went in for an alignment and my appointment was at 8am. They welcomed my wife and I and got our truck right in. In less than an hour in was ready to go. When we left we immediately we noticed that the steering wheel was off center. We called and we got back in with no problems and they took care of us and double checked to make sure everything was good this time. All of the staff were very friendly. When we went back it was about 345 pm. Yes this is a busy place and we had to wait about 2 hours thus time. But these people can only do so much with the amount of people walking in the door and calling. So I give them my respect for doing the best they can to help you out. We will definitely be back for future needs.

I would recommend this shop to anyone who needed work done to their vehicle. The employees at the front desk were courteous, respectful ,honest, and knowledgeable on the services they provide. The technicians in the shop worked at a reasonable pace and had my tires and brakes completed before I realized it. Job Well Done.

Pat the manager will work a fair deal for you. He is extremely knowledgeable and personable.

Sorry, I no longer think Pat is there. Blu Fuller was my salesperson. He spent time explaining about tires over 5 years old may not be safe. Worked with me to get new tires. Great job to the whole team.

This place is absolutely amazing, they took my truck on a walk in basis and got me taken care of in about 30 minutes! My tires balance stem needed replacement and they even mounted my spare tire back under my truck which I was not able to do myself. Not only that but they didn’t even charge me for the replacement. Seriously awesome people here!

Loved the 3 girls who took care of me and arranged a tire repair! Becky, and the other 2 girls on Thursday April 27th around 5:30 were courteous, helpful and enjoyed their personalities. These girls are a keeper for your business!!

Made an appointment to get 4 tires mounted, balanced, plus an alignment. (Make sure to have an appointment if possible as the place is generally busy). I had no wait at all with appointment set up. Customer service was exceptional. The manager was up front in telling me he wanted to make sure he had plenty of time to get the alignment just right as it can be tricky with Audi. I had no problem with him wanting to make sure he could stand behind the work and it was done right. They were true to the time frame promised and I have been driving it for 2 months now with exceptional results. Definitely 100% satisfied with this location and will be returning in the future.

These guys always take good care of all my vehicles. They go out of their way to make it easy for me to get my cars serviced. Never any high pressure sales on extras. Just do what I ask as efficiently and affordable as possible.

Nick Needs a promotion, I think he's running that whole store!! Happy to keep giving him my business.

Peace of Mind, is exactly what I walked away with when I left the shop. Trusting what needed to be fixed was actually fixed and I wasn't paying for unnecessary repairs.
Living, traveling on gravel roads, my tires were constantly punctured with holes. Mark went above and beyond locating thicker ply, durable tire that actually fit on my Car. Front end repair work, 4 new tires, alignment, oil change, etc., would've required me going to multiple shops. Tire discounters did it all. The total price paid, the money I saved, is unbelievable considering the repairs, maintenance and 4 new tires. The 4 new tires came with a free 4 wheel Alignment and FREE LIFETIME Tire rotation, wheel balancing, flat repairs & 24-HR roadside assistance. For Lifetime. It was well worth the time & drive to Chillicothe for the quality of service, price and peace of mind.
THANK YOU MARK ADKINS @ Tire Discounters, Chillicothe, Ohio for the
Excellent Service!!

Tire Discounters in Chillicothe is amazing. I work at Enterprise so we are business partners but today I was their customer. I needed four new tires and an oil change. They were able to get the tires in stock by the next day and fit me in. Steven and Nick were amazing at getting me set up with the credit card and making sure I got a great price. Mark the store manager is amazing and always makes sure that my vehicle is safe and I am taken care off. These guys are great!