US Social Security Administration

I love the security guard, he was very kind! If you read the monitors it says he can not answer any questions, he is following his job requirements.

I spoke with Ms. Wright on the phone and she provided me with all the information I needed to answer all my questions. She was very professional and I felt like I was special.

Jennifer Russell assisted me with Medicare Plan A. She was very helpful & pleasant.

I would like to thank the staff of this office. I have had a lot going on. I have filed SSI for my son and also got married and needed to change my name. Everyone I have spoken to over the phone has had great patience with me. I have had so many questions and each person took the time to answer my questions. I believe the people having difficulties and having employees hang up on them might need to re evaluate the way they treated or spoke to them first. Thank you for your patience and dedication to keep our community going strong! 💜 May God bless everyone reading this!

Couldn’t have been nicer and we were in and out within 35 minutes. I did everything that they suggested and it didn’t take any time at all.

You think about signing up for your Social Security benefits for many years. When my time came it started off with misinformation from the national customer service and hours of frustrating back and forth. But, as luck would have it, when my husband and I made a trip to the Fairhope office that all changed. OMG!! With the personal assistance and professional service of Britney and Cheryl it's done!!! I mean what a joy and stress free! Britney listened to us to help and understand my situation from start to finish. Then she directed us straight to Cheryl. Cheryl's knowledge and experience was obvious from the first moment! Thank you ladies!! Thank you so much!!!

My wait time was less than two minuets . All of the staff were knowledgeable and polite. Yes, I did rate them a 5 star.

I just called the Fairhope, AL SS office and the phone was answered on the second ring by Meesha.

She was very attentive, knowledgable and helpful. Nothing could have been better. KUDOS to her!!

I called the Social Security Office in Fairhope, Alabama this afternoon (12/02/2013) to ask a couple of questions. Mr. Paul McLain took my call. Mr. McLain asked a few security questions to ensure he was really talking with me. I appreciated his doing this, because I realized that this was for my own protection. Mr. McLain was very courteous and helpful. He handled my questions in a most effecient manner, and even called me back with an answer to a question he had to research. Kudos to Mr. McLain!!

Hodge Stephenson

I have always been treated fairly and not just a number. Thank you so much the workers who have helped. Me. God Bless You

It took a long while for them to answer the phone but they did this is the only social security office that will answer the phone in Alabama

I've been twice lately and both times the wait was very short, the staff pleasant and efficient. Grateful! :)

This office is very professional. The staff spends as much time as needed to help. Wait time is 15-20 minutes or less.

Made an appointment in advance, went straight in, took care of my business and out ,done in about 30 minutes or less

Didn't have to wait only 45 mins due to me that being early.

Super fun, reminds me of being in the navy.

Very patient with my questions and helpful!

He was very helpful.

People are nice