Jim's Appliance - JW Kitchens LLC

Emily is amazing!!! Two days before the holiday weekend our stove top cracked! Emily worked with us and our landlord to make sure that we were able to have a new stove before Christmas! Despite being incredibly busy and not having room in the schedule, she managed to make magic happen!!! Less than 24 hours after discovering the crack we have a new stove!! Jim's is a company that truly cares about people!!

Emily patiently answered all of my indecisive mother's questions and helped another customer graciously, too.
Update: Brenda was excellent when Mom ordered, too. Great experience all around!

Very friendly staff and easy to work with. They made the whole process simple and were flexible with our needs.

I just want to give a glowing review of Jim's appliance. Everything from the first contact to setting up the appointment, to the tech who came out to my home. Friendly, courteous, and efficient. Thank you so much my dryer is working with just a service call in with a few hours of the call.

Knowledgeable and friendly staff and swift delivery! We couldn't be happier with our experience!

Free setup delivery, quality selection, Delivery and installation outstanding. Good prices.

Great customer service. They really know their products. And the kitchens!

Products are good, prices good, but terrible customer service follow up. A part missing on a new stove, causing drawer to hang way down, and waited over 2 months with several calls and emails until it could finally get repaired, The set up and delivery person could have easily identified the issue and resolved, but chose to ignore. Very disappointed with attention to detail. Brand new refrigerator doors didn't line up and that was left unnoticed as well. Bought an entire new appliance bundle, but very disappointed in final presentation.