Sears Appliance Repair

Robert was outstanding and professional. However, 395.00 to repair an $80.00 part was outrageous! We have been dealing with Sears for over 50 years. My sister and I have had rental properties and bought all our appliances from Sears and for our home and we trusted you. We were told $139 service call and now this was outrageously charged. We are not happy.

Calvin was an awesome representative, friendly, careful, and did a great job. He was thorough and we appreciated his explanation of what he was doing. The last person who came, but didn't have what was needed to make repairs to my refrigerator, was very good as well. Very pleased with Sear's service.

Steve is very respectful. Very knowledgeable and he took care of this week on the stove that was created in the visit of putting the harness on I thank God for Steve he's awesome! I Might add I do like Sears very much and have for 60 something years.

Calvin is an excellent technician! Very professional & answered all my questions. Highly recommend! Only disappointment was 6 canceled appts due to delay & backorder of parts! I feel this needs to be investigated & resolved!

Great service and got the parts quickly and dryer restored to working function. Ben was on time for appointments and kept us up to date on arrival times. Very happy with this repair.

Stephen was amazing. He new exactly what he was doing. He was very friendly and professional.
So glad Robert got this part correct .
Unlike the last one he mis diagnosed,

Steve was awesome. Very nice, professional, quickly diagnosed the issue and got us back up and running.

Calvin was very professional and knowledgeable. He helped me through the process. He helped me resolve the issue.

Thanks Stacey

Very professional & Knowledgeable. Was able to go above & beyond to troubleshoot an additional issue with my washer and fix it !

Steve arrived on time and was very helpful and explained the work that needed to be done.

Very polite and knowledgeable. Took time thoroughly check everything and explained my options for fixing the problem.

Calvin is great! Takes his time and is methodical in his repairs. Does it right the first time!

Tech was on time, got to it and fixed the problem. Was personable and would recommend him.

Quick diagnosis and repair. Polite and cleaned up afterwards!

The service tech was very sculled and understood the product very good. Had all the tools he needed to work on the product.

Just great service. Tech was always right on time, called morning of, and most importantly, ordered parts and did the repair! Can’t say enough good about this experience. Just fabulous.

This Tec by far is the best Sears has ever sent in the 30 yrs we have been with Sears, Calvin has been in our home many times from our Master agreement, and has fixed all our appliances. Quickly. He is The best, and we thank you.

Technicians were efficient and quick. They answered all questions. Kept space clean.

Person was very helpful and answered my questions,

Prompt, personable, and knowdgeable.
Give him a raise!