United States Postal Service

Thank you to Pam and all the staff for helping out a small business owner. They retrieved a wayward package that was sent, no questions asked. They were super friendly and willing to go the extra mile.
So appreciated and grateful.
M & T Manufacturing

Ms. Pam was VERY helpful. She took the time to track down a package even though we did not have the tracking number.... Outstanding service!!

They're all great people there. They give advice on the best options for the expense of mailing. Plus they put up with my humor. My wife just rolled her eyes at my jokes. But to the postal workers my humor is new and fresh! (:^D

Erin at the Hohenwald post office is fantastic. She helped us with passports when we had a scheduling error and was so kind, informative and helpful.

Skip Columbia and go here! Columbia post office canceled my passport appointment the day before I was scheduled for it. Luckily Hohenwald had one at the same time on the same day. They were so kind and helpful! Got me in and out for my passport appointment and walked me through everything about the process. Truly a pleasant experience.

I drove 45 minutes from Columbia to go to this post office instead. It was absolutely worth the drive! Everyone was so kind and efficient. They were very helpful. It turned in to such a pleasant visit.

Amazing USPS branch.

Very prompt and courteous for the most part. We all have bad days from time to time and from my experiences at the branch and at our mailbox, I have never experienced a better government postal experience.

I have lived in Ohio, Tennessee, Virginia and other states and out of all the actual employees and postmaster, this one takes my spot for number one.

Where else do you find a post office where the employees take pride in their work And their customers, knowing many of them by name and taking caring interest in their needs and wants?

*****

A definite plus to living in the Hoenwald area.

The employees are caring enough to take the time to explain what is happening to the best of the post offices rules and ability.

Had a package being delivered via the FedEx/USPS thing (might have been surepost), the package delivery day was odd considering the ship date and location two states over and the employee who answered the phone helped me understand what was happening, allaying my concern.

Thanks, Namaste

Our experience here was wonderful. My daughter and I were there today to get her passport updated, and Larry was very patient and helpful - much more knowledgeable than some people we dealt with in the past (at another post office).

Very kind staff.

I mailed out some packages here and it was all good! Fast, concise, and done.

Each time I go in, service is quick and efficient!

Well managed, easy access, and no wait time.....

I think it looks bad when people post things about a postal employee without knowing the situation. Walk in their shoes, act upon sudden situations, have to make snap judgement in 2 seconds. I'm sure they don't purposefully act in a rash manner just for the heck of it. There was a reason for their actions. They don't know what they are walking up on. Overall, I am very pleased with the postal service. Courteous, knowledgable, prompt, pleasant employees.

Just a post office