Verizon

Matt at Verizon in Hamilton, New Jersey was exceptional! He spent five hours with me when I purchased a new phone. I had issues transferring data to my new phone and he made the process seamless. He answered all of my questions and explained everything carefully. I would highly recommend him! Thank you!

Matt was amazing! Made the whole process easy and made sure we were well taken care of. Double checked everything with us including phone usage, cases, etc. He also did our other phones several years ago and it was a comfort to work with him again.

Ishan was excellent and really helped us out so much. Hardworking and very smart. He was able to put all his time and effort into fixing our situation. Definitely recommend going to this store!!

My upgrade to a MaxPro 15 was the easiest and most efficient upgrade experience I’ve ever had. Matt was courteous and professional and explained everything clearly. Matt did a great job.

Matt W made our experience today very easy. He was incredibly professional and easy to work with and helped my Wife and I upgrade our phones, move to a new plan together, and upgraded my phone and transferred my line to Verizon from T-Mobile as well. Highly recommend working with Matt. Thanks for making the upgrade smooth and painless!

I had such a great experience today at the Verizon store on Rt 33 in Hamilton, NJ! John was wonderful! He assured me that my phone contents would be transferred and that everything would work out! Yes it did! A new phone for me and a free phone for my husband. Thank you John!

Wonderful experience working with Matt. We have been working with him for a couple years now and he is always available to help. Any time we need a new device or need to add a line, Matt is such a great help. Matt was able to get me a new phone within a good amount of time and would often give me status updates. As soon as it arrived Matt was available to walk me through the activation process and even offered to look at my old phone to see if he could salvage any of my info. I highly recommend working with Matt, I appreciate everything he's done for us.

Matt immediately offered assistance. He genuinely supported me in explaining issues with my outdated i-phone, suggested the most economical new phone package & walked me through every step to comfortably adjust to the new 14 phone. I couldn’t be more satisfied with his outstanding service. He is an asset to Verizon.

Ishan was professional through knowledgeable & most importantly courteous. He patiently went over all the features & benefits of the iPhone 14 I purchase with him. His the best sales person.

It’s was such a pleasure working with Giovanni. I was desperately in need of my phone for my business he was patience with me and did everything possible for me to get my phone back in a reasonable time. I will fully recommend this Verizon store.

Matt is amazing. I see him every time and he is always so helpful and friendly. Would 1000% recommend him.

Michael was very helpful and friendly! He helped me safe money on my streaming apps!

Joe was a very nice helpful tech. He went the extra mile to help me since I'm disabled I will always remember and appreciate his kindness in helping me obtain a new phone and seeing to me out to an Uber ride since my home health aide had to get off to her next job.

Over the many years dealing with the store ( we have approx. 20 phones ) I have had alot of good knowledgeable people help me. And this is not the first time Matthew Wein has taken care of me when at the store.
I try to respond to the survey but don't always take the time to. I felt it to be a must here because Matt does such a great job for me each time. So count this as at least 2 surveys of 5 stars.
I could cover each step but will just say that Matt was great from start to finish.
Thank you Matt.

Excellent service and John is friendly and helpful I'm very satisfied thanks

Jovanni and staff are friendly and give knowledgeable service. It's always a pleasure to walk in there and deal with them.

Great service. John was definately an asset to your company. He really listened to what I had to say. This is why I bought my accessories from your store. Would highly recommend to my friends!

John H. is a knowledgeable, friendly, and helpful employee. I’m not very good regarding technology and he was very patient and kind when I asked him to repeat himself regarding the features of my phone and my future bill. I hope you’ll be able to acknowledge him for such great customer service.

Great experience. Matt was great and worked with us to get a new phone!

Great customer service & thoroughly knowledgeable about all of the information relevant to my visit. (John H. was the store representative assisting me).