Verizon

Went to Verizon and worked with Brandon during a stressful week with a phone issue. Brandon went way above and beyond to help me out. He made the whole transition and phone purchase stress free! I will send everyone I know to him! Thank you Brandon for making this so easy, I truly appreciate all your help!

Brandon was very helpful and knowledgeable. We appreciated all his help. It was a great experience dealing with such a truly nice employee at Verizon….,,

Richie made my experience at Verizon Wireless in Clinton, great! He was knowledgeable, kind and able to help multiple people all at the same time. A true rarity these days. Very much appreciated.

Luciano was very knowledgeable, courteous and got us set up with a new phone and new line faster and at a better rate than we expected. Who knew our old phone was worth a substantial trade-in!

Excellent experience. Everything went very smoothly. From the phone and plan to the switching of apps to the new phone.

Outstanding service, bought a new phone/plan, it was quick and easy

I feel like Brendon was trying to do the best he possibly could with what he is given. The store is a little lack luster and sad but it’s a classic case of not judging a book by the cover.

Luciano was so helpful and gave great customer service!

Brandon was amazing!! His service is outstanding!

Excellent service and a big help! He did a great job

Molly was so extremely helpful with the upgrade, trade-in and set up of all 4 of the phones on our plan. She took the time to transfer everything over to help make our upgrades effortless for us. Amazing service! I highly recommend her!

My recent experience with Verizon in Clinton Ct.was exceptional. The store was very busy that afternoon and I needed a new phone as mine was very old. Taylor, the representative I had the pleasure of working with had to multitask having phones ringing, customers entering the store, other customers being helped and many with multiple questions. Taylor was bubbly yet professional and stayed patient in a very overwhelming environment. It took Taylor a couple of hours to attempt to transfer my info from my very old phone to my new phone. I was happy to have the time to do errands. My phone was giving her a horrible time yet she stayed until closing so I left with a newly set up phone at an amazing price.
I will always go back as needed and ask if I can have Taylor assist with my phone needs!
Amazing customer service!

Jake at Clinton Verizon was professional, patient and wonderful man to help my daughter-in-law and I.

I have had a very good experience here in your Clinton store and it is due to the excellent customer service I received from your sales rep, Molly. She was patient with my old phone, explained all aspects of my new phone clearly to me and took away any worries I had of changing phones. She went through the details of switching to this new phone. Kudos to her.

Taylor did a great job of explaining the new phones. She expertly restored my lost photos and cellphone numbers from my old phone and set up my new phone. She was the only staff member in the store which made it difficult to devote all her time to my sale when 3 customers came in for purchases as well. She did an outstanding job trying to please everyone.

Taylor was extremely helpful. I’ve never had issues with customer service here before, but I feel compelled to mention that she went above and beyond to help me and my mom get our phones situated today. She made the whole thing easy for us and we both ended up leaving with iPhone 12’s.

Molly at Verizon Clinton, Ct.must be a well kept secret! I just happened to see the store and walked in to ask for help with transfer of data from one iPhone 4G to another 5G. Molly welcomed me and was extremely professional and knowledgeable. She listened to my concerns and was able to come to a quick resolution! Outstanding customer service and I highly recommend!! Molly never rushed me and made sure all my questions were answered.

Luciano was outstanding. Handled a lot of store traffic and issues politely and professionally. All while setting me up with a new phone. I made a new friend by the time I left. It's encouraging to see outstanding customer service is still active at least in some places today.

Molly in the Clinton, CT store was amazing! She immediately was able to help me. I was having difficulty getting through to customer service from my phone so I walked into her store and she immediately got me on the phone within minutes with a live agent to solve my problem.
She is super polite and professional and I’m grateful for her help.

Both Molly and Taylor were so patient and helpful in helping me get a new phone and trade in my old ones and they helped me save SO much money . It was a long process and they both had to multitask with other customers like campions the entire time. I can’t thank you guys enough !! Amazing customer service , stellar !