AutoZone Auto Parts

Store is fully stocked and always has helpful employees. Over the phone or in person I always get the service that’s needed. Frank (store manager) has helped me out personally and did it with such a great attitude. I have to drive a little further but I am guaranteed great service every time

Frank does a great job handling customers quickly and professionally. Always has positive attitude and willingness to go that extra mile for customers. I highly recommend this business.”
“Their customer service is second to none.”
“The product quality is consistently outstanding, exceeding my expectations every time.”
“I was completely impressed with their professionalism and customer service.”

This location is the best! I drive all the way from Midlo to receive their awesome service and they’ve never given me the wrong parts. The guy running the store knows his stuff too!

This auto zone is the best!! I bought a battery and because of the location I was going elsewhere to get it installed but, the battery died. I thought I was going to have to get a tow but Frank came to my rescue and installed it for me. Thank you Frank at autozone Chicago Heights and the kind young lady that assist me as well.

On October 15, 2023; I experienced the Most Outstanding Coustomer Service at142 W. Joe Orr Road in Chicago Heights Illinos 60411.
Both of your employees Ashley and Chuy were extremely knowledgeable in products for my automotive needs.
Want the Autozone Leadership to know

This was a great day for me, to received
Outstanding Customer Service.

Thank you,

L. Moore

Emmanuel Roberts Was absolutely amazing with costumers and was very helpful to everyone including me,Definitely recommend coming to this Autozone 10 stars 🥇

I'm proud to say this is my autozone for life! Everyone from the manager to her team members are awesome! Every time i step in the doors i am greeted and immediately serviced. I love that the gentlemen hold the doors for me every single time i been here. I'm a woman who ask a million questions and they respectfully answer every question. Fast accurate informative lifesavers! Special thanks to Joe who recently helped me!!🌟🌟🌟

I usually don’t do this unless I’m not satisfied with the experience however I need to let you know that your manager Mario was very helpful and accommodating to me. He’s an awesome guy.

Awesome helpful very professional. Another store said they call ahead of time to verify the store it hadn't stopped the car remote battery that we needed it stated in their system that they did have it in stock. However when we arrived at the store they did not have the battery in stock. They called another store to see if they had what we needed

The manager Installed a new battery, in and out in 20 min. Great service!

Replaced a wheel bearing and the staff was so helpful as well had all the tools I needed for rent. Even picked the wrong tools but the staff helped me even with my mistakes. Highly recommend this AutoZone!

Great customer service! Spoke to the manager frank who was happy to help and answered all my questions! One of the most knowledge workers That helped me at an autozone.

Pleasant and knowledgeable.

They had what I needed. And my part was on the counter, waiting for me to pick up.

Had fluids I needed

Jacob was extremely helpful and enthusiastic, saved me a lot of time and money.

I had a great experience there. The staff was very helpful.

Manager Frank was very helpful and friendly as well as the other attendant.

The head light was installed by the sales clerk. For that reason, Auto Zone delivers extraordinary customer service

I needed help with finding a replacement headlight bulb and I was assisted by Joe. Not only did he find a better value for me, but he went out in the rain and put it in as well.