Advance Auto Parts

I appreciate the fact that, unlike other local parts stores, these guys aren’t lazy. And will do what they can to thier limits to make sure the customer leaves happy. And I’m not only speaking from my experience, I’m speaking about the way they handle themselves, the guy two customers ahead of me was being rude and giving them a hard time. But that didn’t stop the tall guy with long hair to handle the next customer with a smile and great service. I ended up needing a part that was normally pricey everywhere else but this guy took the time to make sure I got the right part for the right price. Will definitely be going back for future parts.

Always a good place to get your parts and get your hands dirty! Staff is always helpful and friendly! This store specifically is very well equipped and very good about keeping things in stock!!! Also have some really knowledgeable staff who can provide you with alternatives if need be!! But with everything these days every now and then you come across a bad employee but rarely does that happen around here! Always a pleasure!

We did an online order previously and it was missing parts. I called and they quickly sent the missed parts and gave me an additional discount. In recently called to see if they had parts on hand and they verified that they were available at their site. We went in and the process was very smooth and easy.

Stephen was super helpfull! He took the time to listen to the issue I was having and what I was doing to fix it and he suggested an alternate fix to what I was there for and sure enough that fixed my issue boy am i glad he saved me $ and a headache!!! 😅 he is verry knowledgeable and friendly 10/10 service and result!!!!

Made an online order and it was ready within 20 minute's and was correct.

Great job every time I need them and Cody goes out of his way to help out and great customer service

I went in with a battery return. They were helpful the lady was doing the computer work to fill out info, the gentleman grabbed the battery and walked out with a cart so I didn't have to carry anything and they grabbed the old battery. Granted I may have been the first person there this morning but even so they showed excellent customer service. Thank you.

Saved a weekend of boating by having the correct serpentine belt in stock non of the others had.

The man At the cash register that helped me yesterday with my head light bulbs around 11:00am was so nice. He was friendly and very helpful. Thank you. Very clean store as well.

Very nice staff. Needed my battery tested and the man was quick, polite, and informative

Best Advanced Auto I've been to! Ask for Tony & Allen if you need help with anything! Hands down the best customer service! These guys took care of me in the midst of a very stressful situation, not to mention my car's dying battery. These guys were the best! Went above & beyond!! Thanks Tony & Allen!!!

Nice folks and typically have what I need. The few times they didn't, they were quick to refer me to another store that may have it.

Checked my battery and told me it was good. Surprise, I thought they would try to sell me a new battery. Turns out my battery was bad, would not recommend this store as they are not accurate.

Only place in town that had a spark plug for my tv. And the oil I bought for my dryer worked great! Awesome staff. And they even had brakes for my 1709 ford model yy

Although I had to get things I wished I could have not needed at this time of year but the man who helped me was AWESOME!! He even put the battery and connector on for me. Thank you and God bless you ( store#05996 in Pell City)

Great service, very helpful, won't sell you what you don't need

They were so helpful from the minute I walked in the door, also making sure I didn't pay to much for something that would do the same. I will be visiting again.

Stopped by to get some Dif Oil for my 99 Jeep. Allen helped me out with a tool I needed to get me back on the road. Great experience

Employees were extremely helpful in assisting me in my purchases.

...James in commercial is the best he can find you anything and I need to find some better looking women to work front counter