Lowe's Home Improvement

Eric who helped me & my wife pick out and purchase 3 storm doors, was amazing!
He was Patient, professional and understanding.

A very big thank you to Vince last week who was mid setting up Christmas decorations. He helped my wife , Mother in law , and little daughter find everything they were looking for even stuff that was still on pallets.Very friendly and a great asset to your team. Couldn’t ask for a better experience. Most other stores would just say come
Back later but due to inventory of some items scalpers always beat us to them . Vince when shown some pictures of the items went on the hunt to help us find them all. Thanks again .

Very nice store in Middletown Delaware
That is our go to store !

I always have an amazing plant experience at this Lowes store in Middletown Delaware. They have the absolute best price points on their clearance plants, you will find a vast assortment, at affordable prices, its well worth the drive.

Lowe's Home Improvement is located at 500 West Main Street, Middletown, DE, 19709. The store is centrally located to provide service the residents of Middletown, Odessa, and Townsend. Lowe’s is the number one place for all of your home improvement needs. They offer a fantastic selection of appliances, gardening supplies, tools, & hardware. I definitely recommend Lowe’s.

Needed Christmas candles they said they were in stock but had to go find them and they did everything they could and within an hour got them over and beyond very helpful people at Northeast Lowe's

Today December 5 2023 we bought a microwave. It was too heavy for my husband to load we asked for assistance. We wait out front for help. A girl wad ending her shift I believe her name Sam she offered to load the microwave in our vehicle. THANK YOU SAM for going out of your way to help. The Browns

Purchased outdoor Christmas decor from Lowe’s in another town. Attempted to set it up today and found the wiring was broken. Called Lowe’s Customer Service in Middletown, and explained my dilemma. The Customer Service representative accepted the item without issue and was able to instruct me on where to find a replacement!

I love Lowe’s in Middletown!

We love it here. We can always find what we want and/or need!!

We had our washer of 21 years die, that Sunday ordered new washer at 4 o’clock, had delivered next day at 8 am in house and old washer out by 820 Amazing!! Will always be a Lowe’s customer!!

Found what we wanted quickly.
Lighting dept was very dusty though.

Very good experience here. People are very friendly working here.

Went to lowes today to purchase a refrigerator for my son's home. Shawn, the man who helped us was so helpful, curious and not pushy. He allowed us time to view & we enjoyed our visit there. Lowes in middletown Delaware is really clean & I recommend it to anyone .

Awesome store with attentive, kind, helpful employees. I’ve been here more than I’d like to admit and their stock is updated, the store is clean and well staffed, and I’ve never had any issues, unlike a store around the corner that I avoid for the opposite reasons.

Appliance orders are handled by a third party, so usually the issues with delivery are not a result of the storefront.

If you need their help to load something into your vehicle, you’ll need to be patient. There are a lot of moving parts and people being productive; if they radio for someone, they will show- patience is a virtue.

If you buy a plant, make sure you secure it properly; they have fresh plants and if a plant is not fresh, it’s on the discount rack. Failing to secure your plant properly has to do with you, not the store.

Much better customer service than Dover location. Just about every time I've been there someone has asked if I needed assistance. At Dover I have to look for someone. Middletown location also has things in the right spots so that I'm not looking around to see if the price sign matches the item, unlike Dover. I wish I lived closer to this one.

Bought shelves for my mom. Bought the same ones before. Great quality. I needed a flat cart. A female associate was walking bye and asked if I needed help. I told her I needed a flat cart. She very nicely went and retrieved one for me. I really appreciate such great customer service!

Good staff very friendly people and they have most items you're looking for and if not then I'm pretty sure they have it in the back stock room. Good employees with very good work ethic and very laid-back and chill people

Lowe's, Middletown Delaware

The experience visiting our hometown Lowe's is great. The service is wonderful. They keep the store super organized, stocked and clean.

Returns:. The return employees know exactly how to complete returns. I seem to dred returns to a store. Well. Returns at Middletown Lowe's is easy and stress free. Thank you for all the assistance.

I had bought a right door at Lowe’s and when I got home to install it, I found out it did not fit properly. I had also lost the receipt. When I came back to get a refund, they told me they did not accept returns without a receipt. Despite this, Ms. Lorene at returns/customer service helped me find the right door and return the old one. She was very warm and inviting and really seemed to genuinely care, some of the best customer service I’ve seen in a while. Thank you very much Ms. Lorene.

Can't say enough good things about this Lowe's. It is much better than the Home Depot around the corner. Ed, Anthony, Troy, the paint department, customer service, so many people are excellent at their jobs and are extremely helpful. The quality of materials that we get at Lowe's is great and their returns policy are easy and fair. If you lose or forget your receipt you can use the card you paid with to search for and return the order. I go here multiple times a week because I am DIYing serval house projects and I appreciate all the tips I get from the workers.