McDonald's

Updating my review. I don't know if this location got new management or new workers but something has made this location turn it around! Great food, great staff and overall nice atmosphere

It go to this McDonald's pretty often. The only bad experience was I went in for my take out and the employee's had a tablet hooked up and they were watching it and the other side were playing rap music and dancing. They could not get out of there quick enough. They knew I was very uncomfortable so they threw a ton of extra free stuff in my bag

Every single time I go there they take for ever by the time I get my food it's cold and my burger was so saturated with a lot of Greece and my bun so saturated with that Greece I throw it out I spend a lot of money at McDonald's my kids love McDonald's on Transit across the street from hillview School I asked if they would make me another burger with out the fatty Greece and I got nothing but attitude this was last week Wednesday evening around 630 7 o'clock 8 /22023 but take pic of this sandwich the fries were cold

Best McDonald’s location in the WNY area. The manager, Mark, is fantastic and has really improved my perception of McDonalds. I have had issues with this location in the past, but Mark has provided friendly service with a smile while ensuring accuracy.

A Z is always friendly and attentive when we dine in at this location. Food also comes to us hot and the order is correct. The place is also very clean.

I caught them minutes before the close of business for the day... and they were still friendly and attentive. And the Mc Doubles hit the spot as my days was also coming to a close with only 45 more minutes of travel time, then home, a shower and bed.
Thank you guys for being there, then.

It’s a McDonald’s. Quality wise, you know what you’re getting. Beyond that, I have to say customer service experience at this location is way above average…. And totally appreciated! Not only can they clear a wrapped drive they in no time but they’re polite in interactions; even when there was an oversight in my order- a weird side, other locations aren’t always kind about it… extra pickles on side despite always disclaiming I’ll pay any amount- I drove from window and saw it was missing from bag. Deciding if this was a hill I really wanted to die in, I ended up parking, grabbing a couple dollars cash to just order it again in store without referring to store error, and ran inside. At counter as soon as I said “pickle,” a staff member from drive their RUNS to me with a soufflé cup and is apologizing, the apologies weren’t necessary at all. It was just a brief, yet vital, interaction that sets the tone of the overall CS experience… despite how minor an issue how they reached out to address it was beyond optimistic and promising.

The best mcdonald’s i’ve ever gone too. Stupendous customer service. felt like i was at an actual restaurant! Manager kept checking it make sure we didn’t need anything.

The worker was nice, polite & very accommodating and when I asked for a special order they went out of their way to accommodate me with a smile. I highly recommend this McDonald's

I enjoy visiting their drive-thru for a large diet coke frequently. The price is only $1.00! Once a week I visit the drive-thru to purchase a mcchicken sandwich and a large diet coke. Until recently I had no problems with my order. One day I was told to pull up and wait. I told the employee to refund my money. A woman behind argued that I didn't know how long it takes to cook it. I said just give me my money back. She kept repeating what she had said..infuriating me. I was never going to go back. But decided I would because all the employees were wonderful before that day. I later found out the woman's name was Monica and she is a District Mgr. from Columbia. Well, I think she needs more training about how to treat a customer. And not to argue when the customer is already disgusted. I went back today, in fact, and had the same young wonderful and smiling faces greeting me!

honestly, this is the best mcdonald's i’ve ever been to. it’s very clean, good service, and nice employees. the ice cream machine is always working, and the food is always hot and freshly made. they’ll go out of their way just to make their customers happy.

Good service and prices!

Had to get my burger remade but they were really nice about it and the second burger SLAPPED

I haven't been to mcdonald's in a while but they have the 2 for 5 back. Their nuggets are good and my kids love their happy meals. Clean restaurant and friendly workers.

Travis Scott meal was loved by my 13yo. She is a BBQ fan! Staff totally hate their job but the food was like it should be 🤗

Excellent manager. Friendly staff

I truly enjoyed my experience at this McDonald’s. The workers are very kind and generous. Definitely will be returning!

Only got some fries but they were good..they were more expensive than other McDonald's I been too..

Very fast and friendly

Food was good. Drive thru staff pleasant and accomodating.