Staples

Just got done doing the dreaded school shopping for a teenager. I was pleasantly surprised by Rick the manager he was super helpful in helping me find everything and even showed me how to get a rebate online for almost half of what I spent. Rick deserves a 5 star rating because customer service with a smile is everything.

I went to print out 2 sets of construction blueprints for my projects. I spent more than 1hr 15 min at the store waiting for 40 pages to print (advertised print speed 40 sec per page). At the end to add insult to injury I was hit with $206+ bill. Almost $50 were "emergency printing fees" that no one told me about. I was basically taken advantage without anyone quoting me or telling me what the final bill will be. Why the "5 stars" review? I cannot thank you enough Staples for screwing me over once, I went home and immediately ordered a plotter printer, which cost me $600+Tax. Best decision ever, now I can print comfortably at home, as many or as few pages as I want, without having to wait over 20 min for a store employee to bless me with their attention and not make me feel bad for interrupting a very important do nothing routine. Considering that I print a lot of blueprints, I am very grateful for Staples on University Pkwy to guide me in the right direction and not waste my money and more importantly my precious time with them anymore. Great job Staples and Thank you!

I went to get a drawing printed onto cardstock today and was unable to send the file from my iPad a few times. There were several people in line behind me and the print associate Rick was extremely patient with me. He helped the other people while I kept trying, and answered my questions at the same time, all while being kind and courteous. I accidentally sent the wrong type of file so the size wasn't correct. He immediately printed another one for me once I got the correct file type. He had a great attitude the whole time and was able to help everyone else at the same time. Great employee and person. Thank you Rick!

Mel at the copying/business center one of the most outstanding customer service representatives I’ve ever had the pleasure of working with. He copied the picture’s for my fiancé’s surprise wedding album BEAUTIFULLY (some copies turned out even better than the originals), and he helped me do it affordably, because I had a LOT of pictures. Fantastic service with a smile. What a great guy! Thanks, Mel!

I came into staples looking to buy a new office chair and I was quickly overwhelmed with the options. Doug took the time to explain what to look for in a chair and how to tell if a chair fits my body shape/size. He was kind, patient and very knowledgeable. He made chair shopping a less stressful experience for me.

My printer stopped printing out of the blue. I didn't know what to do, so I got in my car and drove to staples. I spoke to a manager named Rick and he told me it could be my print head and if it was, it is less expensive to buy a new one than to repair it. But he told me to try 2 things first. So I went back home and tried the 1st and it didn't work. Sad, I tried the 2nd and bingo bango it worked better than the day I purchased it. Thank you so much Rick for saving me money that I do not have right now due to covid. I honestly can't thank you enough!!

I cannot express how wonderful "Lovely" in the photo department is. She helped me make copies of old photos for my mother's 90th birthday party and was extremely helpful (and patient). Her name truly suits her!

Danny and another computer guy helped me in a time of distress. It was the best possible solution for some really bad luck at a bad time. I thank them and the University store is extremely helpful. The new ways of the world is EVERYTHING is so called easier to throw everything out and get forced to buy new which is even junkier than what you had in the first place. Sigh

Jake was extremely helpful in educating us about different laptop computer options, and he went out of his way to help us find the right computer for our needs. We'll definitely continue shopping at Staples in the future.

I bought a water bottle from a handsome young man bryan (very helpful btw) the water and customer service was just so delightful love him so much.

Every time I come here the guy that works in the fax/print department is awesome. I hope he is being paid well because his customer service is impeccable!

Great staff! Helped us find exactly what printer we needed and made sure we had all the right accessories to accompany it!

helpful associate in printing department helped us with what we needed Thank you

OUTSTANDING SERVICE!!! Shawna is very professional, knowledgeable, and personable. This is the kind of service you just don't see any more. KUDO's!!!

Very nice office supplies store. Staff very pleasant.

It's an experience and have plenty of quality products for you to choose from.

Found a good replacement keyboard and a great office chair for a good price.

Great store with great employees!

Great place for all you need computer help no waiting

I have shopped at Staples many times and it is always a pleasure.