McDonald's

U know what . I was gonna say basic but right now on their drive-thru menu screen it says that if they do not ask about your rewards that you get free cookie I've been there four times and every time I've got free
cookies

One of the few fast food restaurants that have the best record for not messing up my order. I can always count on McDonald's to get my order right.

Fast Service, the drive thru mibes quickly and they always get my order which can be complicated (kids) correctly.

April 2018 Update:
This McDonald's now has mobile pay and mobile pick-up. I tried it today and although a little slower than the drive-thru, I still liked it. For mobile pay, you place your order through the McDonalds App, then pay for it and choose where to pick it up from. When you get to your location of choice, the app will ask you if you'd like to pick up from here.

Then when you've confirmed that, the transaction will go through and your card will then be charged. This is a great use of technology. I've also done Uber eats through a McDonald's in downtown Dallas. I was standing in line for a concert and Uber Eats picked up my food and brought it to me right in line and I didn't lose my place!
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They've given this place a facelift. They have it a more contemporary look. It looks good and the inside is also more spacious and clean.

The staff have always been good to me: they are fast and hard-working 👍

Always great food at any McDonald's. The service here is not that great. They are very fast at the drive through, but the order always seems to be incomplete, or wrong. CHECK YOUR ORDER CAREFULLY BEFORE LEAVING !

We went late on Christmas Eve. The drive thru line was so long we decided to go in. They were so packed!! The customers were definitely getting aggravated and tired of waiting. The staff never lost their cool. I saw the girl at the drive thru go to 3 others and said Are we praying? Took off her head set as her manager said a quick prayer to get them thru. (They never took their eyes off the order screen)I heard AMEN ! Then quickly they went back to work. COOLEST THING I'VE SEEN IN A MICKEY D'S EVER! To Ramon and his xmas eve staff- Way to go guys! I'm so impressed with how u handled things!

I went to two other McDonald’s on the 26th of September 2022. It was like 12:30 am. I had a very bad day. First was closed. That was Murphy , Tx. Second was in my town I live in. Sachse, Tx and the computers were “having issues” and this is not a rare occurrence when they are about an hour from closing. Makes me think they are just lazy and want to go home. Third was in Wylie, Tx where I had just left my friend’s house but I went to the other ones on my way home. Went back. Wylie Texas McDonald’s is the best McDonald’s ever. I was pretty emotional because of my day and then I had the issues with the other McDonald’s which was just par for the course. They recognized my upset mood and took care of me like I was their family. Thank you thank you Wylie for your empathy and not just treating me like someone giving you money.

Good service, nice employees, decent prices for the ages, clean store, stocked well. Good job folks. And they have been nice enough to allow us to park overnight in parking lot, bcoz we have had some complications with our trip.

Customer service is very good .

Great service. The manager came up to let us know that they did not have the crispy onions from the smokehouse so he let my husband get the sweet and spicy tenders whick was a couple dollars more then the burger. Will recommend.

I'm only giving five starts for Bryan's SUPERB customer service through the drive through. I believe he is a manager or supervisor, but wow he was delightful. First time in 11 years I've had such a great and pleasing experience through drive thru!!!!!

I was surprised to find my going through the drive thru for just a slushy drink did not cost valuable time and I was quickly on my way with cold drink and hot food... at the same time! Wow. And good job!

In the past, This McDonald's was usually a little confused... however this visit was better!! 🙌🙌👯👯💃🕺Woo-hoo! I believe the rush-hour was improved upon! Hopefully, this will continue into all hours of operation. Plus if you say you're open....come to the window!! (late at night)!! Thank you though for this very noticeable Improvement!

The drive thru was quick even though there were 5 people there. The fries were hot & crispy. I did wish they had the coffee's available. Maybe next time!

Just moved to Wylie my daughter and I have been there 3 times. The lines move pretty quick and everyone is friendly. The most important thing is the burgers are fresh so this McDonald's is doing well.

For a McDonald's this one is actually really good clean and fast service I always do mobile orders never any issues and bathroom is clean with soap you'll be surprised how many don't have soap

In my opinion this specific location is the best McDonald’s around. I always get served fresh crispy French fries with my meal and my soft drink is always perfectly carbonated. Thank you!🙏🏻

i didn’t get the worker’s name unfortunately but she was the sweetest, most relatable fast food worker i’ve ever met 🥺 my bf and i wanted the travvy patty meal (STRaiGHT uP) but we didn’t realize the promo was over but her and her manager were so kind letting us know it was over but that we could get it for the price we thought it’d be. food tastes good too <3 homegirl should get a raise or employee of the month fr fr

The girls at the window are very pleasant