Wendy's

I stopped in to get a few meals to go for my family. We ordered a few potatoes, two small chilis, and an apple pecan salad. The woman who took my order was friendly and answered my questions. My order my ready quickly, and the portions were good for the price. Everything tasted good and fresh. Great job Wendy’s!

Visited around 11pm. The staff was friendly, our food was fresh, and our order was correct! A very pleasant stop on a long trip

Just what you'd expect, a well run fast food restaurant. The staff was young and energetic

Great customer service the food has always been hot and fresh everytime I go thru the drive thru and I eat at this location once sometimes twice a week for lunch and I'll definitely continue to do that

Drive-thru business was thriving, line moved quickly. I chose to place order & eat inside. No one in line (or in the dining room), waited less than 2 minutes for someone to greet me & ask for my order.

Single with cheese was fresh & hot, assembled with the correct condiments. Fries were hot out of the fryer - be aware they're well-salted; if you are on a sodium restricted diet I would suggest ordering "no salt" fries.

Restroom was clean & well-stocked. One regular stall & 1 handicapped in the women's restroom. If I were to be really picky, the floor was littered with pieces of toilet paper, but I think it was due to the dispensers & wasn't awful. Two handicapped parking spaces; the two spaces designated for order pickups were closer to the door, but that may have been due to placement of the ramp. Plenty of space inside for wheelchair maneuvering.

One negative - drink cups are kept upside down on the counter next to the register. When I was given one for my drink, it was placed rim side down on the customer side of the counter. Nothing that is going to touch the drink should be kept on a potentially contaminated surface such as a public counter. I would prefer my cup come from a dispenser, or if there are none, then at least use a tray underneath and swap for clean daily. And please don't plop my drinking surface on a public counter.

Ask them to hand you a cup in the dining room. Overall, if you're looking for a fast, hot Wendy's meal, this is a great choice.

Evening crew is great. Very polite, professional, & always get my order right. Top notch crew

We showed up like 15 minutes before closing. The only thing open was the drive-thru. I hate drive-thrus. I expected the food to be cold because of the time of night. We had to pull forward and wait a couple extra minutes but everything was fresh even the fries. Good job Wendy's!

Staff was very friendly and helpful. We had to wait a couple extra minutes for our order, but the staff was apologetic and very kind to us. We were not upset at all and we left feeling that our time was valued.

When we want a good cheeseburger and a Frosty, Wendy's is the place we go

Nice experience. We had our order taken promptly and our food was hot. The dining room was clean and the counter person took a few moments to wipe down some tables. I haven't seen that happen in a fast food place in a long time. Good job!

The quality of the food at Wendy's is almost always excellent, as it was on our last trip there. Even though there were several cars in the drive-thru and a few people in the lobby, I received my order quickly. The food was very hot and fresh.

Food was fresh and hot. Super fast service

My visit to this location was the best experience i have evee had at a Wendys i. A beey long time. The service was fast and the food was very hot. Fremch fries were hot and fresh

Staff is always friendly fast service as well

We were told the fries were old so they started fresh ones for us since we had to wait an extra few minutes they gave us a free frosty. I was Kind Of impressed because that doesn't happen often.

Great service as always and that orange frosty is on point!!!

This is the only fast food place in Rochester that hasn’t messed up my order every time I go out to eat. The wait time in the drive thru is great. I almost never have to wait. The food is fresh, made correctly each time and tastes amazing. The staff is decently nice.

My opinion on Wendy's is slightly biased. Wendy's quickly became my favorite fast food place in Rochester. Food is always excellent and the service is not only courteous but the employees are very competent when compared to the other fast food places in town. Keep up the great work and I will always keep coming back.

I was impressed with this location. Everything was clean and bright. The employees were all friendly. Our server was knowledgeable and welcoming. Very thorough about taking our order and ensuring the accuracy of it. Everything was fresh and hot when we received it. Its not often that happy employees of a fast food restaurant are seen. We actually saw many happy faces here today.

Good food at good prices, this location could work to train staff better but they are friendly and is clean.