Walgreens

Love my local Walgreens. Especially wanted to highlight the associate Wendell. He is a great guy that loves his job and is very helpful. As a former customer service associate I know we deal with all types of people. Wendell handles everything perfectly. Thanks Wendell!

Let me start by saying- prescriptions and medications can be confusing and sometimes daunting, especially when refilling them is a difficulty each and every month. A particular prescription I struggled to fill at my regular Walgreens, I decided to have called into the Walgreens closer to my work so I could get it on my break. This was because I needed the medication that evening and wouldn’t make it back from work before the Walgreens by my home closed, in addition the Walgreens by my home was out of the medication and wouldn’t get more until Monday. So I advised my physician to call the meds into the Walgreens in Westbrook closer to my work. When I called to check on the prescription, the pharmacist i spoke with was the old pharmacist from years ago at the location by my home, his name is VP. It was such a great relief, because VP may quite possibly be the most compassionate, genuine and helpful healthcare professionals I have ever had the pleasure of meeting. He told me that though he didn’t have a full prescription he had enough to get me through when he would get more. He also made me aware of a more convenient form of the medication I didn’t know existed, and was not even made aware of by the pharmacy near my home. Even further than that he actually offered to take my information and contact me personally as soon as the rest of my medication was available. He deeply cares about each and everyone who comes into that pharmacy, and it shows. I’ll be switching the rest of my medications to this pharmacy so long as VP is still there!!

I been using this location for 10+ years now. They always go above and beyond to help me. I have had issues and the pharmacist called and communicated with my doctor's to get certain errors resolved that I would usually be asked to do myself.

The Beauty Consultant at this store was so sweet and helpful!!! She took the time to help me find products and let me know about the different sales being offered. The store was clean and well stocked!

Great location, love that its walgreens. Managers and staff are friendly. I have worked with Connor and Monica, both excellent and super helpful.

No matter what I need Walgreens always seem to have it!! Convenience at its best!

11 year old son dealing with extreme flu conditions, picked Westbrook Walgreens because of their hours only to find out closed on the weekends closed at 7 PM despite what their website says..

Service has declined dramatically since it became a Walgreens. The pharmacy is very disorganized with employees chatting with one another, seemingly oblivious to the line of frustrated customers awaiting service. I was on hold for 20 minutes when trying to call in a refill.

You’re better off driving to CVS if you need to go to the pharmacy.

Sat on hold for 20 minutes at the pharmacy just to get hung up on.

Doctor put on hold 4 times and was hung up on while trying to call in a prescription.