Vortex Video Games

Friendly staff, good service and really cool collectibles and memorabilia to shop from. Gave me a fair price for my ps4 games. Hope they get to expand. Always ask them about what you’re looking for. They can’t keep everything out front and even have lots of stuff in storage.
Update spoke to Otto yesterday and he helped guide me for some retro game accessories and searched in the back for an old game I needed. Never pressured me to do anything and had a positive attitude the whole time. Fair trade in prices for my n64 games and Dbz collectible too.

The absolute best retro game store in the area by FAR, no contest. Extremely fair pricing with lots of game variety. Not to mention the extremely kind and helpful owner. I bought a sega dreamcast there today and it had issues reading discs when I got home, so i came back and got a completely new console, copy of the game i bought, and a second controller as a freebie. You will not find a spot in the area that's kinder and priced better, I highly recommend :0)

I just got into retro gaming over the weekend and checked this place out last night. It was amazing! The selection and the way we were treated in terms of helpfulness and pricing is unmatched. Will absolutely be coming back for more gaming needs!

What a great shop and the owner Auto is such a pleasure! Great selection and I will definitely come back!

This guy gets it! Great selection, very fair trade in credit and overall wonderful experience. Appreciate having a retro gaming store like this to go to.

Best retro and modern video game store in the area! They have a very cool and wide selection of video games for almost all consoles. This place is great if you are a collector, even if you are not it is still a great place. The photos are just some of the games they have. They have ones for all the playstation and xbox consoles. They have almost every thing you need. There is also some retro action figures on the back wall and some old magazines. The staff was extremely helpful while I was at the store. He helped me find exactly what I was looking for. 5 stars!

Otto and Chris are all about the community. Great guys and always fair with their prices. I don't trust anyone else like I trust them.

Awesome shop with a great selection. Otto, the owner,is cool and personable. THE retro game store in the 518 hands down. If you haven’t been to vortex yet you’re missing out.

Awesome selection and service. Had a great experience trading in my video games.

An absolute gem of a store. Great service and very reasonable prices!! Would give it more than 5 stars if I could !

Really interesting items with fair prices. Patient and kind employees too. Simultaneously the best game store and collectible store in the area. My favorite store I've ever been to; no doubt in my mind.

I’ve been coming here for around 4 years now and every single experience has been nothing short of amazing. The staff is incredibly knowledgeable and have genuine love for video games/hobbies. Every single item I have bought has been almost, if not, like new. I have recommended this store to anyone and everyone and if you haven’t stopped in please do. Great prices, even better customer service. Please do yourself a favor and shop here. Keep them in business.

Hands down, the BEST game store I have ever been to (Not hyperbola at all). Nicest staff. Awesome inventory. THE BEST QUALITY of games. Any issues and they take care of it right away. Games are in fantastic condition. Controllers and consoles are great and clean. I've bought some games and controllers at different stores in the area and it is always a bummer. If I could I would give this place a higher score (And more of my money!).

Can never recommend this place enough. If you’re a video game/toy collector visit this store! Not only are the prices great the customer service is just as good. I’ve bought dozens of games from here and never had a single problem. Honestly can’t say enough about this place you just have to visit to see what I mean.

This shop is amazing. Plain and simple. A fantastic selection, great prices and two awesome owners! I always get fair deals and offers for my trades. I always walk out the door satisfied. The owners will go above and beyond for you if there is any issue at all. Best gaming shop in the capital region!

i've been a customer here now for a couple years- both the owners are so friendly and all their products are more than reasonably priced. any time I go in there to just browse, I always leave with something. I love these guys !!!

Vortex has been a staple of my homebound upstate NY trips for the last five years. They’re filled to the brim with an outrageously good inventory with items priced to sell, not just collect dust, and a staff that is both passionate and knowledgeable about video games and collectibles. I wholeheartedly recommend stopping by here and seeing what they have to offer; you’ll be glad you did.

1st time at their store today, and I was not disappointed. They have almost everything your looking for. Prices are very good. And trade values are amazing. They do a great job all around and it shows with the business they have coming in. So if your looking for something to purchase or trade this is the place!!!

I’ve been coming here for probably 4 or 5 years at this point and Otto and Chris are the best! They are actually passionate about what they sell. When it comes to trade in credit, you can’t ask for very much better then what they will most likely offer you for your trade. They also have no problem making awesome deals. Everything you buy will be cleaned and tested so there’s no worries about buying a dud and if that by any chance happens, bring it back and I’m sure they will help you out. I have never had to so I can’t say but they are the type to go above and beyond for their customers. Odds are they have what your looking for and if not they will do their best to get it for you. Their prices are very responsible. If your into retro, you can’t do much better then here!

they might not have the rarest games but at least they dont have a hundred copies of kinect games, this is because they have something over others stores, QUALITY CONTROL, AND THEY HAVE WARRANTY. seriously this store can get you things at a lower price than ebay and more quality, they let you inspect the games and everything and they take in games at a good price too