Pilot Travel Center

Real friendly personnel! Clean stocked store & clean bathrooms (didn’t use showers or laundry) Arby’s attached inside. Dunken doughnuts. Lots of souvenirs & snacks, clothing, truck supplies & some hot & cold on-the-go foods. Cement lot.

Manager Misty is awesome!! I came in at around 10pm to park at my reserved truck parking spot and they were all full!! I went inside and asked to talk to the manager and was pleasantly surprised at her professionalism when I told her my situation. She said it was no problem and she would find out who mistakenly parked in a reserved spot! She came out and found the truck and within a few minutes , I was safely parked in my reserved place. Knowing ahead of time, my 13 hour day, would be making me arrive very late to park, is the reason I mostly use Pilot and Flying J reserved parking! Being a woman in the trucking industry isn’t always easy, and safety is priority #1!! Parking on an on or off ramp isn’t safe for many reasons, and usually not allowed in most state because it is SO Dangerous! !
I am absolutely very appreciative of Misti handling my situation is a very nice and professional manner , and really enjoyed talking with her. She was very compassionate and complimentary to me , being in this industry! It’s not as easy as it looks . I’m very tired now!! I’m going to bed in a safe place and I will rest well knowing that!!
BUT WHAT IS NOT SO GREAT: it was someone from the same company I work for!! Sorry to the fellow driver… But It is what it is!! Next time, reserve ahead! It’s so easy on the app!!!
Thanks Misty and Pilot , exit 304 on I-65 , Cullman/ Hope Hull ALABAMA!!

I love this store. They have EVERYTHING. Ive literally bought Christmas and Birthday gifts here. The doughnuts are good, the restrooms are clean, the gas is the cheapest in town , the third shift staff is always super nice and they have a pot o silver and a treasure coin machine.

Manager, Chris Melvin is a awesome guy along with Willow and Robbie. So earlier today I placed a Wendy's mobile order and only to realize the app thought that I was in Ocala, FL pilot Wendy's. Well I didn't realize my mistake until 10 minutes later . Tried to call Wendy's customer number I was in hold forever and I shown the Wendy's Manager that clearly you can see I made a mistake but I'm definitely not in ocala, is there a way you can still make this order and since the customer service number isn't picking up that is technically theft of my money. Well we got into a heated exchange, I was going to just leave but the above mentioned folks diffused the situation and without saying Manager Chris paid for my meal. Awesome folks,at the pilot, but the people at the Wendy's didn't even want to try to help at all.

lots of great snack and food options, they had such a great variety and i was able to find every snack i wanted. though it was a little pricey i was glad i came here, and i wish my whole my family ate gas station food. because they got wendy’s next door and oh my god. it took FOREVER there was barley a line but it still took 45min plus for us to order and receive our food. over all 10/10 would recommend, great service, food, snacks, drinks, and clothing.

First time I've stopped there. Stopped for restroom and coffee. Cleanest restroom of any truckstops I've been in. The cashiers was so nice and friendly. Great staff, good to see people take pride in their work.

Kim keeps the place spotless and friendly! The cashier provided fast customer service was friendly too.
A+++ for these ladies

Good stop for fuel food rest and bathroom certainly one of the cleaner pilots and well pleased to experience that
Also id like to say that everyone should a place just as clean if not cleaner than u found it. One to grow on.!!!!!!!!

Not very large but has newer working pumps, ice showers, and a Wendy’s. I always get reserve parking and there was plenty of them at 5pm on a Sunday

Thank you Brooke for being so pleasant and kind! Very refreshing in the morning! Great way to start my day!

Friendly staff that make a difference! Clean place inside and out. Regularly clean outside. Well stocked. Clean showers with a chain key system. Wendy's within. Several other truck stops and food around.

The friendliest gas station attendant I’ve ever encountered. Professional and kind. Everything clean. She was working on 8/27/2023 at 8 pm!

I’ve passed this Pilot many times without stopping. Stopped last night and was surprised as to how clean it was. Was an easy in and out. Just got fuel and used the bathroom, but the fuel island and bathroom was clean. With my P/FJ fuel card, I saved .77 cents a gallon here. The cute girl at the register was friendly and has a beautiful smile may I add.

Pilot is Very CLEAN!!! showers are GREAT the staff is FRIENDLY very courteous. You can't reserve showers online but it's ok this location isn't overwhelmed with people needing showers it seems.
Wendys isn't so clean tables always need to be wiped but the staff is great as well.

THE YOUNG LADY CASHIER ALWAYS HAS A SMILE ! SHE IS YOUNG AND IS PERFECT MANAGER MATERIAL! DONT KNOW HER NAME BUT I PROMISE SHE IS ALWAYS SMILING AND Is VERY PROFESSIONAL!!

Nice pilot they have a little bit of everything. Nice big shower's 6 of those. Clean parking lot. Boiled peanuts, icee machines dunkin donuts.

Nice, clean store and bathrooms. Excellent gas prices, and great selection of donuts and drinks and such!

Great store Great staff!!! Ms. Brooke was so helpful and such a nice lady! Great customer service!!! I'll definitely visit this pilot again! The Wendy's staff was awesome too!!! Great experience clean showers!!!

Smaller truck stop but we'll equipped and friendly staff.

Beautiful and clean. Wendy's pretty fast too