Cricket Wireless Authorized Retailer

I was at the Cricket Wireless store in Keystone Hights today to get a new phone. And let me say I was greeting with kindness and this Manger of your store needs a raise I can't tell you in words how sweet she was. You don't have to many people like her anymore. So I am giving her a 10

The customer service is great at this location. They had the phone I needed and worked with me until I was satisfied.

Customer service is always spot in at this location. Super friendly and patient with the million questions I asked upon my first visit.

I went in to the Keystone store today. I would like to give Leigha a great review She asked all the right questions to uncover all of my needs . She was very polite,nice She did not rush me out and was willing to help me in any way possible. This company This company needs more employees like her

Great service. Fast and friendly. Will certainly use again. Great prices as well.

Very good service.. hands down

Thanks for your help and your positive attitude made for a good experience. I love my new stylo 6!! ❤

Your employee, George, was absolutely a delightful person. He was very patient in setting up my new phone. He was also excellent in multi tasking. Cricket is blessed to have him.

Great service

Great help!!

Very knowledgeable workers, even when they are busy they don't ignore you.

This is in regards to the Cricket location in Keystone heights.
***UPDATE****
This is a followup to update outcome of my dispute. I am changing from 1 star to 4 stars. Cricket support responded to my post and I contacted them. I explained what happened and after reviewing the situation, I have been given a FULL refund. This is the kind of business integrity you want to deal with when things don't go right. They made good and I am satisfied with the outcome.
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I was in need of reliable internet for my home.  The employee looked up on their coverage map and  based on my address told me I had 8mbps speed. I was interested in getting the hot spot and because I wasn't sure if it would work, I wanted to be able to return it. This was a huge concern for me. I was told, this is key here, that all I  would have to pay was a 25 dollar restock fee. So there was the hot spot and the plan fee. I WAS TOLD SEVERAL TIMES THAT ALL I WOULD HAVE TO PAY IF I RETURNED IT WAS 25 DOLLARS RESTOCK FEE!  The employee was in contact with the manager via text the whole time requesting guidance as both employees were new. So this falls squarely on the store manager! I was ok with the 25 dollar restock fee. Long story short, it did not work and was nowhere near the 8mbps qouted. I returned it 30 minutes later. To my suprise the plan fee was not deducted. The employee did not say a word. I questioned it so she called the store manager Aires. I was told that she could not do anything and that I would need to call corporate. I am out 25 dollars plus the plan fee for their lack of disclosure. I am not at all happy about it and will most deffinately call corporate. I will update this review after speaking to corporate. I was done dirty...

The customer service was great.

Very helpful

Manager was to call me when phone was in stock again, not yet?
Three phones would work but none of them in stock yet, I suppose. Strange!