O'Reilly Auto Parts

I recently bought some wheel bearings for my old Chevrolet online from somewhere else and when I received them they were the wrong ones. I called this O'Reilly's and a man named Ryan picked up and proceeded to look up the correct ones. Unfortunately he was showing his catalog had the same part numbers as what I had already bought.

He told me to bring in the old bearing and told me what time he would be working the following day.

Within about 10 minutes of arriving he had found the matching one in the back and even looked it up backwards to make sure it was for similar application. He also asked if I was doing both sides, and explained why it would be a good idea to do so while everything was already taken apart. Also asked if I had a locker or limited slip so I had the correct oil for it, which I did, but it was nice of him to check.

Thanks Ryan for going the extra mile. Nice to see he's a Volkswagen guy here too, will see you soon! I think I will be coming here instead of RockAuto from now on.

Every time I go in I look for a guy named Thomas. The guy is one of the nicest most helpful guys I’ve ever met and is always willing to go out of his way to help as if my problem were his. They don’t make too many fellas like Thomas nowadays. The store o am reviewing is 3873 In Suffolk off of Holland road. Go I. And talk to Thomas he will make your day better with his positive attitude and outlook on things and will help you as if you were one of kin folk. Good people and nothing but high praises I’m going back and recommending everyone I k ow do the same

I love O'Reilly auto store.suffolk vA the worker really nice Mr Ryan and all other worker they take time with me explains thing to me about my explore thank you all I really appreciate you all at o'reilly of suffolk va on holland rd. Suffolk va

I was in the middle of a move from North Carolina to Maryland. Had my car, a U-haul and another Jeep making the journey. My pilot dropped a cylinder right in front of O'Reilly's and Tomas helped me get back on the road in less than 30 minutes. Replaced the spark plug on the back #2 cylinder

The guy Nick there is a genius I was having issues with my manifold and the sensor was stuck he recommended some stuff that completely fixed it and saved me money I eventually will have to replace the intake but now I don't have to sync time and money into it now this is a very good place they got very good prices and the people are very nice and know what they're talking about thanks again Nick

If I could give 6 stars I would. I ended up here after hearing a caliper bolt backed itself off my car. Thomas helped me come up with a solution despite not having the parts in stock. He found an alternate bolt that tht has the same specs and sure enough it worked! I would be literally stranded without his help. Thomas knowledge and experience got me home!

Best experience at an auto parts store ever. Thomas Fasion went above and beyond to help me and my daughter even before he saw we were stranded with 4 kids. I highly recommend Thomas and Suffolk O'Reillys

I love O'Reilly!!!
Best group of reliable, customer service oriented employees I've had the pleasure of meeting.

The Ladies there are always helpful and professional
Love this store!!!. They know your name, and have lifelong customers. They know their stuff. Women in charge Rule!!!!

Barbara was a major help, all the staff were nice and helpful actually. I appreciate that so much and will definitely be back.

Westley and Jackson are giving amazing customer service today! These two had their hands full with it being very busy. They greeted everyone that walked in the door and were more than happy to help. Their friendliness is what will make me come back! Good job you too!

Keep a knowledgeable crew, that are more than willing to go above and beyond to help find exactly what you are looking for. This rewards and military discounts, get the best for less.

Love the time they take to make sure you are getting the correct parts.

Had to replace a battery terminal connector in my car. Didn't have the right socket wrench for the nut and bolt. Ritz was very friendly and seemed very eager to help. Excellent customer service, far better than some of the other auto parts stores in the area.

Needed an odd size silicone hose. They ordered it. I didn't expect it to be a stocked item. It arrived right on time. Very helpful staff.

Always a great experience with O'Reilly Auto Parts. The store is clean organized so you can easily find what you are looking for, and the staff are always eager and ready help should you need assistance. I highly recommend!

I am a frequent customer of this store as I live near by. I have always received exceptional service and fair prices. The staff are friendly and always willing to help.

Just servicing a car and micheal was very helpful he helped us find out the exact parts we needed and even printed out a Manuel to replace a filter

Clean, we'll stocked and knowledgeable staff that helped me replace fuses for my ac.

Very friendly and helpful staff. Knew what they were doing for sure. 😊