Jewel-Osco

This review is a shout out to Annette and Connor. I use drive-up regularly, and they are such kind people! They are always on top of everything, and I appreciate them shopping/delivering my groceries with such care. They are a joy to see every week!

The people at this jewel are really nice , clean store, prices not so good considering inflation. They also have a big liquor section, abundant vegetables to choose from, bakery has delicious selections

I’m normally not a huge fan of Jewel, but the bakery blew me away this past week. Needed a last minute smash cake for a fiesta. Ordered the day before and it turned out amazing. They also had a bunch premade that could have worked with the theme. Thank you!

This is the one of the most well organized Jewel locations Ive ever seen. Everything was very well stocked and they have endless options. They have things you didn’t think you’d need until you walk in. Theyre preprepared dinners are delicious and fantastically portioned. They have delicious stuffed mushrooms among other things! I highly recommend!

Very clean and organized store they have about legit everything you need from produce to gift cards, outside patios, medicine even flowers and other gifts but what mostly impressed me is the the very very very clean floors im talking about shine to it see ur reflection damn near I was very impressed 👍👍

The staff here is great and super helpful. Also, love the deals they have!

Jean Kramer is the best! Helped my Girlfriend who has a bad back put her groceries in the car

Love this Jewel. Super clean store! Everyone is so friendly. From the whole front end all the way to the meat department and in between. Glad the deli stays open later. Alex and Trace in the deli are super!!!!!

It's jewel what can ya say. Good selection, decent sales, easy to order large beverage orders. Bakery is great and deli has picked up the pace and now runs faster, the butcher has some good cuts and the mango lime salmon is the best!

I want to thank Kathy O for her kindness and support. I was frustrated with the Jewel app, the items I purchased didn't reflect the sale price after clipping the coupons for the items. Kathy walked me thru the new process once, then needed to do it again. Kathy was patient, knowledgeable and reassuring. I was happy to interact with such a nice person in customer service. Kudos to your store to have such great employees.

Terrible customer service experience. Service desk has no one helping customers. No one has a clue how to help out customers. Employees walking around. I suggested going to Pete's for a company that cares. Jewel service isn't what it use to be.

Bakery:
Alyssa in the bakery is a rockstar. We put in a after-hour cake order on 1/5/23. We needed it by 1/7/23. When we went to pick it up it wasn’t done. Since it got written out after hours it wasn’t put in the right spot. They had the order still and it was seen but nothing conspired about making it or having it ready on January 7. So when we went to pick it up I could see panic on Alyssa’s face. She looked in both coolers frantically, apologizing over and over when she realized it was y there. We were upset naturally but what could we do? We started looking at other cake options. Alyssa said she could have it done in 30 minutes if we wanted to wait. I felt bad that she’d have to rush to make it, it was later in the evening about 5:50 pm. I knew she’d be getting off soon. I asked her what time she got off and she replied 7. I was like oh no you’re getting off soon I don’t want to put that stress on you or risk having you stay past your shift time. She was very adamant that it would be no problem and felt bad that it was never made. It was our sons 7th birthday, his golden birthday. He was very upset his cake didn’t get made so we took Alyssa up on her offer and waited. Again ROCKSTAR!! This girl went above and beyond to make our sons golden birthday extra special. It’s very rare nowadays to have such dedicated employees that sincerely care about what they do for a living. Alyssa is one of those rare souls.
* If you see this Alyssa we are eternally grateful for you and what you did for our family and making our little guys birthday so memorable. Thank you again so very much!

I really prefer this location as things generally are very neat and usually produce is very fresh. Just watch your dates on your dairy products. Today I was looking to purchase a half gallon of Lactaid and the expiration date was for 2 days ago. The carton right behind it had an expiration date for a month from today. Somebody missed that. Overall very good quality otherwise!

I instacart for a living and shop here weekly for my personal use. The items are always easy to find and the donuts are delicious. The produce quality is great, with very fresh fruits and veggies of all kinds, shapes, and sizes. Overall, I’d definitely try to shop here—if you can!

Visit to Jewel today was great, they had everything we needed and staff were friendly and helpful! Also, I was very pleased to see that Jewel is still requiring masks and that all customers that I saw were following the guidelines.

Love my Jewel-Osco in Lemont IL!! Always well-stocked, very friendly staff, and usually not too crowded. They always keep enough registers open during busier times, as well!

This Jewel is decent from what I have seen. Is this the Jewel Josh H. works at as Manager of the Meat Dept.? He disowned his Mom because of her physical/environmental disabilities...resulting in financial hardship for her...6/6/20, to make himself look good in front of his Uncle, stated something abuse. These males stick together as his Uncle has been taught well by his father having nothing to do with his sister since forever.

Great location easy in and out Large food store with one stop shopping. Nice big parking lot +drive thru pharmacy. Price's are great also and excellent liquor department ☺

I hate grocery shopping! I have had the cashier Dylan twice and both times he has started fun conversations that left me smiling and happy.

The reasons I shop at Jewel are it's a union shop. I have been a member of the U.A.W. for 45 years. I try to shop union when ever I can. When it comes down to it, with the twofers Nd 10fers they are very competitive when it comes to over all spent. My first job in high school was at Jewel as a bagger.