O'Reilly Auto Parts

People that work there are very helpful and knowledgeable. They do their very best to help you... it's nice to have someone who cares about your problem and not just trying to sell you stuff

Took a tire ga. back cause dial stayed at last reading. Bought in fall of 23 used very few times.Was told warranty off so I’m out of luck.my old ga.was many yrs old and finally quit.they lost costumer b/c of employee lack of knowledge for doing business.

Staff is always professional and can find all the hard to find parts

First time in this store. (Auburn NY)
Went in for a set of windshield wipers. Destiny was awesome!
She greeted me as soon as I walked in, and helped me find everything I needed, as well as provide her recommendation for which wipers I should go with.
Store was clean, bright, well organized.
I was also impressed with their covid-19 policies posted on their front doors.
They take the safety of their customers and employees seriously, which is important to me. I’ll definitely be shopping here again.

I just love it there so much! I love that there's girls that work there and they actually know what the hell they're talking about! I love that Destiny came out to my car and helped me do something that I couldn't figure out how to do! If the manager is reading this Destiny deserves employee of the month!!!

We were looking for an auto part of course. Called around and shopped online. Most people didn't have it in or had no idea how to look up the part. We went to O'reilly. They didnt have it at their location but got it to us in about 2.5 hours. Paid 50 dollars less than other places charged. And then it turned out that part wasnt the issue. Returned it and got something else. Easy peasy. No hassles. Money was even back in account same day. I cant say all their prices are cheap but its always worth checking because you do find good prices.

I needed my battery replaced immediately in my 05 Mercury Mountaineer, so I called O'Reilly while I had the engine running because once I shut it off, it wasnt going to start again. They had the battery i needed in stock, so i drove straight there, bought the battery, and they even installed it for me. The associate that replaced it for me was very professional and knew his stuff when it came to vehicles. I was very happy with the service as i had my children in the truck with me.

Needed a part out of stock late on a Saturday evening. They were able to get the part at 10:00 am on a Sunday morning.
Glenn and Joel both provided excellent customer service. Glenn is extremely knowledgeable and bends over backwards to help!

Knowledgeable, friendly staff. They ordered me the part I needed, an engine air filter, at a reasonable price. Clean store, well organized and well stocked. Thank you.

Great people here. Always willing to help, sometimes more than I want. One of the earliest overnight deliveries around.

Stopped in from out of town and Joel and his crew fr the Auburn store were absolutely amazing at replacing our brand new key fob battery. This place and Joel are top notch!!!!!!

Needed to buy a battery and have it installed on my daughters car. The service was great. The manager offered to put it in for us if we left it there.

The lady that helped me was phenomenal! Alice was kind and quick. Definitely made a customer for life at their new Auburn store!!

They had what I wanted in stock

Crystal at the Grant Ave auburn NY Location was Fantastic! My first experience trying them out, got me out of a jam and she made my first experience a GREAT experience!!

Great service. Matt and Cory are very knowledgeable and are very customer service oriented. I work at a very busy shop and when I need parts quick and right I know I can depend on them

These guys know their business. This is my preferred parts location. Friendly staff who are always willing to help.

Had everything I needed to rebuild breaks on an 9yr. old Honda. Quick and friendly service, reasonable prices.

I had to take back two parts and they went above and beyond to help me. Great customer service skills!!!!

Had my parts in stock and fair prices