Verizon

Keaton was nothing short of Amazing. I had Lost my phone. Even though I couldn't afford to purchase a new phone from This business, when I received my Refurbished phone in the mail.... He completely helped me activate and set everything up..
Not only did he do this.... Most importantly he done it with a Helpful attitude.
When I do need a New phone I'm definitely checking out this Store and Asking for Keaton.

Keaton was phenomenal!!! Never has a rep took such consideration and care as I've experienced with him. Made 100% certain I was comfortable with with my device before letting me leave. A++ thank you

Mr Keaton and his associates went above and beyond to ensure I received the best cellphone with the best coverage for my budget. Never, have I had a sales representative care about my satisfaction with my device so. Thank you Russell Cellular team

Went to get my husband an upgrade on his old phone. Justin was very friendly and knowledgeable about what I needed. Justin had me taken care of in less than 30 minutes and I was on my way. We will always go to see Justin in the future.

Once again Keaton is my hero! He is so calm and chill. Nothing I do (mess up) phases him, his attitude, or his willingness to be helpful. Thanks again Verizon for employees like Keaton.

Keaton was awesome! He swapped over and ported our phones and even put my screen protector on. Best phone switch experience I've ever had.

Keaton was so helpful today. My husband and I both got new phones and accessories! Thank you Keaton for excellent service and going above and beyond for customer satisfaction!

Keaton was so helpful and found the best deal on a phone possible to meet my needs! He was very knowledgeable, and was able to troubleshoot all my issues.

Justin and Lezlie were great. Customer service is a number 1 with them , answered all questions and actually made sense of trying to decide one what my phone replacement options were . I will recommend them to all of my friends and family.

Justin at Russell Cellar was very friendly, efficient and patient with us in getting our new phone. We have been doing business with them for few years now and all there other staff are the same as well and you don't have the long wait and hurried up experience as you do at the Verizon stores.

The Verizon representative was very nice and helpful he got me exactly what I was looking for quickly and helped me with the part I hate the most when getting a new phone, he helped me get my new phone set up and my service and personal data all transferred over from my old iPhone to my new iPhone quickly and even put my new phone case on my phone before I left. Thank you very much Verizon.

They're good n seem to know they're stuff n myself being in sales that included cell phones years ago knows that can be a daunting task learning n remember this n that. They were quick to fix an issue I had couple months back as well. So far they're a 10 out of 10 👍n more then likely will stay that way. Appreciate it guys.

Keaton was wonderful.I made several errors when I tried to get service on my own. He very patiently addressed and undid the mess I created..

I came into the store to upgrade 2 phones. The customer service was great and I appreciated being able to speak with someone face 2 face and get everything done without having to drive out of town.

So happy I went to Russell Cellular in Jamestown! I spent a horrible experience in Cookeville store & I come home to be very well taken care of. The lady was so nice & helpful!

I never have had any bad experiences with Verizon at Russell Cellular. All employees past and present have been pleasant , courtious and skillfully helpful. Thank You Russell Cellular.

Keaton was very knowledgeable and helpful when I visited Russell Cellular. He set up my phone, and even set it up in my car so that I could use the Bluetooth.

Keaton is so professional and helpful....I would recommend him, you will get great service from Keaton

Went in there to get info on a product. Justin was very helpful and knowledgeable able everything I asked. I didnt get to purchase what I was looking for, however Justin was a huge help.

Keaton always takes care of my needs. Very professional. Highly recommend this location.