Journeys

My best friends birthday is on Halloween and his name is Krueger. I buy anything and everything Freddy Krueger themed so when vans released a limited drop of Krueger vans I had to have them. I ordered 2 pairs the day they came out and three days later vans canceled my order. I frankly called every journeys around and this store had the size I need. They said the stores only get one pair per size and I bought theirs so they kindly called around for me to try to find a second pair. No where else locally had a pair but their customer service way great! Will use them again in the future.

I had a great experience here, was looking to replace a new pair of Vans over which I'd spilled an entire mug of coffee while watching a friend's place. I didn't want to leave him with stained shoes, so came to this Journeys in the hopes of finding a replacement. The very helpful guy on duty did a search in the backroom, and then offered to search nearby locations for the right size and style. .He ended up finding a pair in the back that had been put away in the wrong location. I really appreciated the time he took and the fact that I was able to replace the coffee-baptized shoes without any trouble at all. Thank you!

Staff here is so pleasant great atmosphere clean organized store

They always got the timbos!

Great staff

Good variety

Even though is not the store I usually visit. It was safe and employees were nice.

What is the starting pay rate ?

Very helpfull and frendly

No one greeted us upon entering the store. The one girl on the floor was hyper focused on helping a couple that had been there and didn’t even acknowledge us even when heading back to the back room and us holding a shoe waiting/looking around.
The guy at the register had a funky hat on so I’m going to give it two starts for that. Definitely made my day. 10/10 on the balancing abilities. Finally a second girl came to the floor and she was super helpful. Our conversation literally took 2 seconds.

I came into Journeys looking for a new pair of shoes for my grandson. I noticed a family being helped while I was looking for shoes. So , I was patient and after a little bit, I noticed another employee come from the back of the store and looked directly at me. So I approached her and asked if they had a size 9 in the children shoes I was looking at. The young lady came back with both shoes and only handed me one and said "that's all we have" and only handed me one shoe to try on my grandson. The young girl kept the other shoe with her behind the register. I wasn't aware of the one shoe policy being enforced by your employees can I get some feed back when you all changed to one shoe try on for kiddos, when CLEARLY there was another family trying on PAIRS. This happened yesterday around 11:30am.