Torrid

Happy with my experience. First the store has great A/C that is really important when outside is 100s. It's well kept, organized and overall really pleasant to shop. Quality is amazing. Sore employees was really nice and helpful. Spend there couple hours and really enjoyed my experience.

I went to Torrid feeling like I was not going to find a formal outfit for a wedding. As usual, I waited until the last minute and I was anxious. Kelcie found me and asked if I need help and I said no like I always to. But a few minutes later I went looking for her bc I did need help. And what I got was way more than what I expected.

Kelcie’s customer service was AMAZING. She really listened when I explained what I was looking for. She took the time to see what my style was and then she was off looking around the store and bringing me all kinds of beautiful pieces. She had some awesome suggestions. Then another associate joined in and they both just kept bringing me more and more outfits to try. They made me feel like Julia in Pretty Woman. They made me feel like I was the only one in the store shopping that day. It was SO MUCH FUN!!! They started betting on who’s outfit I would choose. It was hilarious. 😂😂

Then I decided to get measured for a bra and Kelcie gave me a fantastic tip that changed my life completely. Kelcie, if you read this thank you again for that tip. It has been so so helpful. You’re the best.

If you stop at Torrid in Cypress, look for Kelcie. She’s awesome and she will definitely help you find exactly what you’re looking for. Trust me. You won’t be disappointed!! 💕

The women working here are always so insanely kind and helpful. They have helped me figure out my bra size, what styles fit my body best and have brought clothes for me to try on that I ended up loving. Ladies are always smiling and offering help (but not the excessive uncomfortable type). I cannot say enough about this store and the employees! Not to mention the bras are super soft and comfortable, like wow.

Easy to find location. Staff was very friendly. Came to fund a few things for my daughter and found a nice vintage style t-shirt

Great Service!! Great shopping Experience!!

I am very pleased with the dresses they are just plus my sides fit just right also great customer service and great sales.

The very best Torrid in Houston. I’m leaving this review really bc I drive out of my way to come out to cypress to go to this location. Very organized, clutter free, & the best products torrid has. Michelle from this location is not only the sweetest associate at this store but she’s so helpful! Recommended things that would look good on me, saved me some money with some specials they had and offered the best customer experience I’ve had at a Torrid. When I came in today I wasn’t in the best mood but leaving I feel so happy and confident and it’s because of her. She’s a gift and you can tell she loves what she does! Never change Michelle! I hope you see this.

Having a Torrid here in Cypress has been an absolute blessing. I'm in AT LEAST once every 6 weeks. All of the girls up there are so sweet and super attentive (shout out to Kristi, who helped me today - you're the best) even when they are swamped they have never sacrificed customer service.
They are sort of pricey but if you shop the sales you can save. Thanks ladies! 😘

I love this location! Nicole is amazing and helped me to get the best deal!! I’m so happy I went to the store for assistance rather than just ordering online! I always have exceptional service at the Cypress location!

Ladies were incredibly helpful! I was shopping alone and they helped me pick out some super cute things and let me bug them to check the fit of every outfit and article. All patience and support!

I love this Torrid location. The store is always clean and organized. The staff always greets me with a smile and is extremely helpful when I have questions. Torrid award program is awesome, when I shop for a large amount of clothing. Their prices are a little high but as a consumer you pay for what you get. For example their leggings are the only franchise I buy from. No matter how many times they are washed in the laundry they do not fade or shrink. Thank you Torrid for always carrying stylish clothing for us bigger women. And always having a staff that is judgement free. I would recommend Torrid to my family ,friends , and even strangers.

Always love this place! Erin took super good care of me, making sure I found everything I needed (though as usual left with more than planned) but I can't wait to dress in my new clothes.

Ladies are always helpful, polite, eager to help and know the inventory. I'm not always a fan of how the clothes shrink sometimes (yes they were meant to be machine washed and dried), but the staff are always great!

salon!!!! Love this store pricey but the material is worth it.. today it was about 500 but hey I shop once a yr so I'm ok with it.. and they had great clearance deals

The girls at this location always give the best service. They make sure my wife is well taken care of when she comes in to shop. The store is clean and organized and they always make sure we get the best deals we can!

The nicest people work here, kindest staff. Really make me feel comfortable while shopping. Love the quality of the clothes here and I really enjoy my interacts with the staff

They always have a great selection & the girls are so freaking attentive to us it is scary. I got all types of outfit suggestions. It was like shopping with the homies. I've been a customer for years to this location and I always manage to find something. The traffic is horrible & I would not be in the area after dark either. Safer while its light out, ya know?

They are always very attentive,store is clean if they can't find it they will order it for you
Thank you Torrid cypress 290

Great place to shop. they sales associates were great helping me find what I needed. They also had an amazing clearance sale going on so I got some amazing outfits.

Prices are high, but when you catch them on a sale, the sales are GREAT deals. Buy 1 get 1, buy 1 get 2...i mean plus, they have every big girl's size. No big girl left behind. Lol. Fashionable.