Original Mattress Factory

Went in 30 minutes before closing, and the staff member Michelle, was very attentive and accommodating, despite closing time looming. She was very well informed in answering all of our questions and was helpful in coming to an arrangement that best suited our circumstances. Quality staff, quality service and quality mattress!

Michelle and all staff members are always fantastic. I have been returning to the Warrawong store each time I need a new mattress/base and I am always extremely happy with the service. I have noticed over the years anyone entering the store walks out with a smile on their face. I am one very satisfied customer. A plus - gold star awarded to this store.

What a wonderful experience. Michelle at Warrawong helped make our decision easier . We looked at mattresses at other stores but came back to OMF. Michelle was accommodating, patient and very personable, despite our many questions and changing our mind several times. Highly recommend.

Thanks for Michelle's help in our son picking his new mattress! Great customer service and very knowledgeable.

Very knowledgeable on mattress types for first time mattress buyer. Michelle made us comfortable whilst looking for a mattress best suited for us. Buying process was smooth and easy to organise, especially with delivery and to a new house we are moving to.

I just purchased a bed frame from OMF in Warrawong and had a wonderful experience. I was served by a lovely lady named Michelle who took the time and effort to ensure that what I decided on ticked all the boxes. She was very friendly and extremely thorough in her service. Thank you Michelle!

We had dealings with Michelle at OMF, Warrawong. Can’t speak highly enough of her explanation of the mattresses we were interested in, how she helped and the after sale service provided when we needed some extra help. She went above and beyond and was awesome to deal with. Thank you Michelle!!

The customer service was excellent. Ask for Michelle, she’s lovely and will make buying a mattress easy.

Because of the lady who assisted me today I’m giving a 5 star, she is a legend. Answered all my questions and helped me every step of way, it took me 30min to set it all on my own. Highly recommended this store, hands down best for the value.

Michelle was great, so patient whilst we sorted out our finance and we got a great deal!!! Thank you so much Michelle, worth more money

The ladies at the Warrawong store are so very helpful. Had a great experience. I purchased a new mattress, after my friend also bought one from there before Xmas, and due to the service and product quality, I simply knew where to go for mine.

I went in with my cousins to find a liftup bed for Mum, who is hospital, and we spoke with Kobi and gave us wonderful advice, and her service to us was amazing.Kobi went above and beyond and as there was a sale on was fantastic. I highly recommend anyone to go to this wonderful store.They had it ready for us within 24hrs due to my mums medical condition.
Thankyou Kobi for your service

Great service when choosing our mattresses - was told benefits of each option and which ones came in boxes which was required for an easy house move - would recommend

Michelle from OMF Warrawong was amazing. We went to a few mattress shops today but ended up going back to OMF for our purchase. Michelle answered all our questions and offered some great suggestions.

Ruth was incredible. So helpful and took into consideration all my needs for my new mattress. Lovely to chat to, highly recommend. Thank you so much!

My boyfriend and I recently purchased a mattress and pillows from OMF. Ruth helped us immensely and made our purchase easy and stress free. Great knowing Ruth was extremely knowledgeable and gave great advice and mattress recommendations

Had an amazing experience at OMF.
The lovely Ruth helped us with a mattress today, we were looking for a single bed for my toddler , her knowledge and kindness was amazing.
The prices are incredible too.
I highly recommend OMF warrawong and Ruth! :))

Was lucky enough to win the raffle for the Queen mattress a few weeks ago. The whole team was so helpful and friendly we decided to buy everything we needed there, from our new bed frame to the kids beds.

Just purchased a mattress and couldn't be happier with the service. Michelle was great, knew what she was talking about, informed us of everything we asked and well the price can speak for itself. Would highly recommend if looking for a new mattress.

Michelle was extremely helpful and very informative that helped make my decision on purchasing two mattresses much easier.