PharmaEssence Drug Mart

First time at this pharmacy today and what a great experience! I needed to get a COVID test for surgery at the last minute and the pharmacist there was very understanding and accommodating. He was also very friendly in a manner that made it feel like I was a long time customer instead of it being my first visit!

The pharmacy itself was very clean and bright. It also appeared to be well stocked with all the essentials. I will definitely go there again and highly recommend giving this place a try!

Dr Terrance Chan is amazing, I had to see him to get a prescription for a vaccine. He was super thorough with his questions. He took the extra time to dig into my history to give me a well informed opinion. I wish he was taking new patients.

Marwan at the pharmacy is super nice and helpful, he helped me get a last minute appointment.

I had my first experience at PharmaEssence today and it was fantastic. The attending pharmacist was so friendly and welcoming. We were calling around desperately trying to find a PCR test and he was able to squeeze us in at the last minute. He really helped us in a difficult time. The shelves were also well stocked with a variety of products and the building was extremely clean. I highly recommend this pharmacy.

Great experience here today. Very professional.
I have been here three times in the last year and each time has been a very positive experience.
Highly recommend.

I called this location to inquire about vaccine availability for my son, while the pharmacist wasn’t able to help he was very friendly and provided excellent reasoning and explanation as to why (his delivery technic being in the arm vs thigh, which for my sons age was needed) I very much appreciated the explanation and honestly in his inexperience for my sons age group / deliver technic.

Unfortunately the first part of my review will be critical of another pharmacy in Georgetown, but I must provide it as backstory to my extremely positive review of PharmaEssence Drug Mart to follow.

My wife and I are from Colorado and planned a visit with our friends in Brampton. We knew we would need a particular kind of covid test and paperwork to return home. Our friend called a Georgetown pharmacy she had patronized for years. She learned it offered covid testing to suit our needs and provided paperwork the airlines would accept. After we arrived to visit our friends, I called the pharmacy and asked what I thought were the right questions and received what sounded like the right answers. We made our appointments at this pharmacy to be tested for covid.

We arrived for our appointments and filled out the forms. One question on the forms was whether we had traveled outside of Canada during the prior fourteen days. We answered yes. When I asked the pharmacy tech if I had completed the form correctly, she informed us she could not give us our tests altogether! She informed us all "yes" answers were immediate grounds for denial of covid testing - something I think was a likely story.

The tech then told us to call 311 because it would direct us to Halton Health. Inasmuch as my phone was American, 311 directed us elsewhere. I returned to the tech who gave me the Halton Health phone number.

Halton Heath recommended PharmaEssence along with other covid testing providers. I called and spoke with Marwan. I described our predicament. He was extremely understanding and helpful. He knew the exact type of covid testing we needed

He asked if we could come over immediately. His pharmacy was several blocks away on Guelph Street from the pharmacy that refused to test my wife and me. By this time it was nearly 4:30 in the afternoon.

We arrived and Marwan told us he could test us for covid immediately. He knew precisely what paperwork the airline would require to board us on our flight. He assured us we would receive our test results by 10 that evening. I didn't quite believe it, but I sensed Marwan would come through for us. He even showed us a copy of the paperwork he would provide.

I checked my e-mail at about 7:30. Marwan had e-mailed our (negative) covid test results, complete with the proper paperwork! What a relief! At the airport, the airline reviewed our test results without any hassle whatsoever - another relief, especially in light of the runaround the first pharmacy gave us.

We will come back to Marwan and PharmaEssence Drug Mart for covid testing the next time we visit our friends. Not only was Marwan extremely empathetic about our predicament, he very much exceeded our expectations for timely providing our covid test results. For all of the above reasons, I am pleased to give Marwan and PhamaEssence Drug Mart in Georgetown ON five stars - if I could I would give ten.

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We again traveled from Colorado to Ontario to visit our friends. Since our last visit in October, the United States had changed its covid testing requirements for persons entering the country - it now required a valid negative covid test taken within 24 hours before the scheduled flight to the United States.

Because our first covid testing experience with Marwan was so successful, we wasted no time to schedule appointments with him. He would give us rapid antigen tests this time and return results and paperwork within 15 minutes, as opposed to several hours for our last tests.

As with our last visit to Ontario, during check-in at the airport the airline reviewed our negative test results without issue.

Finally, as we awaited our covid test results, we looked around Marwan's pharmacy. We were impressed by its cleanliness and layout - a very nice, pleasant facility.

Again, we cannot recommend Marwan and PharmaEssence Drug Mart in Georgetown ON highly enough. We would give ten stars or more if we could. We wish we could use PharmaEssence for our medication needs.

I was so impressed by the excellent service on my first visit to this location. The pharmacist went above and beyond to help me out in a bad situation. I can't recommend them highly enough for the care and concern showed to me.

I had a wonderful experience at both the clinic and pharmacy. Every one went above and beyond to ensure my needs were met. Very fast, efficient service…I was in and out in no time and was treated with such kindness.

I definitely recommend this pharmacy! Always friendly and will always accommodate my needs... Fantastic staff, friendly, knowledgeable service with a smile, going out of their way to help... Pharmacist is always available. Always on time at delivering my medications.

I popped in to PharmaEssence today asking for take-to-home covid test kit. Although it was out of stock, pharmacist took an afford to explain why and what I can do in this difficult situation. He was very friendly and caring comparing to other locations I went to where I was simply ignored since I was not buying anything.

Fantastic pharmacy. The owner/Pharmacist is knowledgeable and great at what he does. Always makes me and my family feel comfortable, never rushed or a bother. I would highly recommend PharmaEssence.

Went for a COVID-19 test so I can visit a retirement home. The test was easy and painless. Very professional and friendly pharmacist. The pharmacy was spotless too! I would recommend this Pharmacy.

Super friendly service. Very community oriented.
Polite ,knowledgeable and kind.
Delivers my parents medication on time , much better than Costco ,shoppers or any other chain drug stores .thanks pharmaessence drug mart.

Thank you to the Pharmacist, and PharmaEssence, for quick, friendly, and professional service, when time was of the utmost. It was a pleasure to visit this Pharmacy, and we wouldn't hesitate to return.

Very professional and friendly pharmacist. The pharmacy was spotless too! Great service I would highly recommend this Pharmacy and the clinic as well.

Great pharmacy, great service, great staff, very friendly. I get my prescriptions done on time. I definitely recommend this pharmacy!

Just a fountain of knowledge. Always willing to go above and beyond for patients. Truly a hidden gem!

Great experience of Visit. Very kind and nice. Highly recommended

Good store for all the things you need

Very kind owner.