Nicole & William Prokopowicz Waterloo REALTORS® - Chestnut Park Realty West, Serving Waterloo Region & Surrounding Area

Nicole went above and beyond to help us achieve a sale price that exceeded our expectations. Not only was she a skilled and knowledgeable, but she also displayed incredible compassion throughout the entire process. Our property held significant sentimental value to me, and she understood this, treating the sale with the utmost care and respect.

She was always accessible, responsive, and ready to address any concerns or questions we had.

I can't thank her enough for making this experience not only successful but also emotionally comfortable. If you're looking for a realtor who combines top-notch skills with genuine understanding and support, I wholeheartedly recommend Nicole. She truly goes the extra mile to ensure her clients are not just satisfied but delighted with the results.

Nicole was amazing to work with. As first time home buyers, we needed a lot of guidance in each step of the process and Nicole exceeded our expectations. She was always quick to respond to questions and gave us honest, thoughtful feedback on potential properties. Nicole found us our first home, one that we couldnt have imagined was within reach for us. We highly recommend Nicole for other first time home buyers!

Nicole is amazing! She helped me a couple years ago when I bought my first house and most recently, in December, when I moved to my own own apartment after a divorce.

She's very knowledgeable, responsive, friendly, and has great advice on neighbourhoods, building conditions, red flags to watch out for, the whole buying process.

I couldn't recommend someone better to whoever is buying a property in Kitchener, Waterloo, or Cambridge.

I have never worked with anyone like Nicole before. Always available, prompt to respond, no pressure to purchase, very attentive to the client's unique situation, and making sure that things go well long after the deal closes. She certainly has people skills and the highest work ethic which are so important in sales.
I am giving her the highest score possible.

I would give Nicole 100 stars if possible! She went above and beyond in many regards during the process of looking for a home -- including and not limited to: meeting on weekends and evenings if necessary, responding very promptly to messages or phone calls, proactively looking into potential future home issues, listening attentively and carefully to our needs, being flexible, providing honest opinions of home valuation, not imposing pressure to make a decision, and providing support through the entire process. I can't recommend her enough and will definitely work with her again if I have any future real estate needs!

Nicole is simply phenomenal! As first-time home buyers, having Nicole on our side was such an asset. Although we felt intimidated by the process at first, we felt very reassured after meeting with her the first time. She really took the time to understand our needs for our home. From there, everything felt easy with her guiding us through every step of the way from showings to the home inspection to walkthroughs, and to closing. She is never too busy to answer our questions and is always happy to give advice and recommendations for people/services in the area. Nicole is all about building relationships and we feel so fortunate to have worked with her. She has our highest recommendation!

Working with Nicole has been an incredible experience. She is a highly engaged compassionate expert with an unmatched dedication to support her clients with every step. Her marketing plan was thoughtful and she made the process of selling my home as simple as possible. She is honest and forth coming with expectations and decision making. My family and I cannot express into the right words how grateful we are to Nicole.

I got Nicole to sell my property in Waterloo, throughout the process Nicole guided me very well and helped me in each any everything for a smooth sale. She was available all the time either on phone or through email. She was able to sell my property at this time, for a good price within short period. I highly recommend her for here services and help.

I hired Nicole as my agent for the sale of my unit in waterloo and although this was a challenging unit to sell and with in a 6 weeks span Nicole was able to find a buyer. Nicole is extremely professional and always communicating well with me through the selling and final sale process. Nicole went above and beyond to make sure my unit is ready to flip over to the new buyer. She always made sure I’m fully satisfied through the process. I was very happy with my overall experience with Nicole. I highly recommend her for all your buying selling and investment needs.

Nicole guided us excellently through the process of finding and buying a new home in an area that we were not very familiar with. It was a pleasure to work with her and her in-depth knowledge about the local market as well as how to evaluate a house turned out to be very beneficial for us. We highly recommend her to anybody that is buying or selling a property.

Nicole, we feel extremely fortunate to have had the opportunity to work with you as our real estate agent.
When we were new to house hunting, we discovered your name linked to a property as a real estate agent and decided to contact you.
From our very first interaction, you understood our needs and always showed us houses that matched what we wanted.
Despite the numerous constraints we had, such as our preference for a detached house, a limited budget,
and the desire for a high-quality home, you didn't hesitate to help. You accepted the challenge and found us the perfect home.
Your dedication made it seem like you were searching for your own home. You also went above and beyond by guiding us through the entire process. Whether it was connecting us with a home inspection company or recommending a reliable lawyer, you were there every step of the way. Your commitment to your work left a lasting impression on us, and we wholeheartedly recommend you as one of the finest real estate agents we have ever had the pleasure of working with.
We sincerely hope to have the opportunity to collaborate with you again in the future.

Nicole made the whole process so easy and stress free. She took care of everything which was a blessing because I was hundreds of kilometres away. She was very communicative throughout the process and put our needs first. I'd strongly recommend Nicole if you are looking for a realtor in KW!

Throughout our home-buying journey, Nicole Prokopowicz went above and beyond to ensure a seamless and stress-free experience. First, Nicole was incredibly knowledgeable about the real estate market, providing valuable insight that helped us make an informed decision about our investment. She was also detail-oriented, taking the time to thoroughly explain the entire buying process, and answering all our questions with patience and professionalism.

What really stood out to us was Nicole's willingness to go the extra mile. She made herself available at all times, even outside of regular business hours, and worked tirelessly to ensure that all of our needs were met. Nicole was able to walk us through every step of the process, from finding the perfect home to negotiating the best deal possible to regularly following up with us and offering help as needed regarding the steps that needed to be completed afterwards. Nicole was always so pleasant to deal with, and her positive attitude made the entire experience enjoyable. She took the time to get to know us and understand our needs and preferences, which made us feel valued and appreciated as a client.

Overall, we cannot recommend Nicole enough! Her commitment, professionalism, knowledge, and attention to detail truly set her apart from other real estate agents we've encountered in the past. Anyone who has the pleasure of working with Nicole will be in great hands and can expect an exceptional experience.

Nicole was amazing. I was moving into the area to be closer to my family. She was very knowledgable and showed me good options. I am very happy with my purchase.

Nicole was amazing to work with from the very start of the house buying process. She answered all of our questions very promptly and thoroughly. She put a lot of effort into understanding our preferences and provided a lot of advice as we navigated through multiple showings and offers in a shifting real estate market. We couldn’t have had a better experience through it all and highly recommend using Nicole as your realtor. Nicole has always gone above and beyond for us!

** Update 2 years later **

Since my last review, I've worked with Nicole to purchase two more properties. Now William has joined the team and his knowledge has been instrumental in so many ways.

William's home builder background brings vast knowledge to not only the home buying process but he has been more than helpful in getting my rental property ready. His guidance on the renovation process, what is acceptable and what isn't, what is the best path to a quality reno while keeping costs in mind has helped me carve a clear path to where I need to be. William's keen eyes sees things most home inspectors don't and he knows new and old homes, inside out.

Without Nicole and William, I would be overwhelmed and out of my depths. I am grateful for their knowledge and expertise and they truly care. Clients, both buyers and sellers, would be at an advantage straight out of the gate with Nicole and William by their side.

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The true test of how much someone values their real estate agent is whether they continue to use their services in the future. I have bought 4 properties and sold 3, all with different agents because I found the ones I worked with in the past did not look out for my best interest. They were so focused on closing and the experience was merely transactional to them.

I learned from my mistakes and was fortunate that this time around, I found an agent I could trust. It started with me reaching out to Nicole on a property she was listing. That sold with a bully offer but we hit it off so well that I decided to work with her on my search for a home in the KW area. Being from Toronto, I had to trust Nicole's knowledge of the KW area. I leaned on her for understanding of what areas I should focus on that would meet my needs. Like most going through the buying process, I was initially all over the place. Nicole helped guide me by showing me different types of properties at varying price points. All the while, helping me along the way by presenting ideas and different options. She took the time to get to know what I liked and what I didn't like, learning my threshold of how much work I would like to do to a place. She was always prompt in responding to my calls, emails and texts and always made me feel like I could reach out to her.

In all my past purchases, I felt duped after each one, thinking I over paid and for some reason, sellers always asked for my max. With Nicole, she presented research, we went in with a strong plan, made adjustments along the way, and ultimately I came out successful without over-bidding. With Nicole, I felt she really advocated for ME, looked out for MY best interest and valued OUR professional relationship. I believe, in life, it's important that you have professionals you trust on your team. I have a trusted lawyer, accountant, electrician, aesthetician but for my biggest investment, for the longest time, I found it nearly impossible to find a realtor I wanted on my team. But now I have Nicole.

I've been in my home for over a year now. I wanted to take the time to write this once the dust settled because it's usually then that the big picture and truth about the entire transaction comes to light. If you're considering buying or selling your home, I would whole-heartedly recommend you give Nicole a call. I promise you, she will take good care of you.

Be warned, she may seem nice, but she's a tough negotiator. I've never had anyone fight for me like she has. Usually I'm the one turning over for the buyer or seller, just taking things. Not with Nicole. She asks for things and has no qualms in demanding what is best for her client!

It was an absolute pleasure working with Nicole and purchasing our new home through her. She made the entire process hassle-free, as her customer service skills are top of the mark! What I was impressed about is that she was most attentive to our needs and requirements, and it wasn't just about closing the deal with her, but providing customer satisfaction. I highly recommend Nicole if you are in the market for your future home and in need of an attentive and caring real estate agent.

Our experience was rather odd. We did not want to sell our home, but felt it was time to do so. Despite all the challenges and changing our minds, Nicole got us to the end of a difficult process. She was patient, thoughtful, informative, and compassionate. We are more than grateful for her professionalism and the ease in which she met every situation with grace and confidence. She found the perfect family to buy our home, knowing that this was very important to us. Our beloved home is in good hands.
Nicole may no longer be our realtor, we moved out of the area, but she has become a good friend, and we highly recommend her to anyone interested in buying or selling a home. She certainly helped push us out of our comfort zone into a new adventure, which we are very much enjoying!

We are eternally grateful that we chose Nicole to guide us through our home buying process. As first-time buyers, it was a steep learning curve, but Nicole made it all feel manageable.

At the start, we didn’t really have a great idea of what kind of house we were looking for. We expressed interest in a number of wildly different listings, and Nicole was happy to patiently take us through each house. She was so helpful, pointing out great features, areas that have potential, and some possible pitfalls to look out for. She’s incredibly knowledgeable, observant, and thoughtful. Equally important is that we never, ever felt pressured by Nicole.

We had a lot of anxiety and nerves when putting in our first offer, and Nicole was so supportive throughout it all. She was happy to explain anything that we had questions about, and was always very responsive. But make no mistake, she is also a phenomenal negotiator. We always felt we were in capable hands.

It is absolutely thanks to Nicole that we ended up in the lovely house that we ultimately purchased. We were scheduled to see it later in the week, but Nicole discovered that the sellers were considering an early offer. Knowing it was a house we were interested in, she was able to secure us a showing that very day, even during difficult pandemic scheduling!

If you want a trustworthy, capable, hardworking, friendly, and professional realtor who will always represent your best interests, look no further than Nicole. You won’t regret it!

I worked with Nicole for a purchase. She is very knowledgeable about the K/W area and puts a great deal of effort into understanding her client's preferences and needs. She is efficient in setting up viewings and provides a concise description of the property with pros and cons, which helps making a decision much easier. She is very quick in responding to text messages and also offers contacts and help after the closing date to prepare the property for its new owners. I'd highly recommend Nicole if you are looking for a knowledgeable and energetic realtor.