Staples

Top notch staff delivering exceptional customer service. I had an absolute nightmare trying to figure out where my FedEx package was yesterday. Morgan, the other fellow working the FedEx/copy center counter(I didn't get his name) and their sales manager Jeremiah, all went above and beyond trying to figure out what happened.

FedEx was adamant in blaming Staples for losing the package, and told me multiple times their "GPS scan" said the parcel was at Staples, so "They must have lost it somewhere" After 3 round trips back and forth between Staples and FedEx ground, I was losing hope I'd be able to receive the parcel in time for Christmas. I was definitely getting frustrated after multiple calls to FedEx and no closer to finding the package, yet, the staff at Staples were understanding, incredibly helpful, and checked their store multiple times to make sure it wasn't there. This morning, FedEx ground called me, and, lo and behold, FedEx had completely fumbled and the parcel had been sitting at their depot the entire time, I feel awful as they were blaming Staples throughout the entire process.

These staff members are the epitome of customer service and I sincerely hope FedEx kept their word and called the store to offer an apology. Thanks for all the help, and thanks for being so patient with me while I was trying to get this sorted. Truly a cut above the rest!

Its a great place for back to school shopping and has become quite affordable over the years. Ive compared to Walmart and Amazon and it was usually cheaper by $4-5. The staff are helpful and knowledgeable and ive always had a quick check out there.

Quite busy store still got helps quickly

Purchased 2 new cell phones and plans. Saf and the rest of the staples staff were incredibly helpful and patient with us seniors

Both my husband and I were so surprised by the level of customer service here. It was AMAZING! I believe it was Dani and Adam that the manager had said were the two individuals. Absolutely made our day!! Thank you to these two individuals!!!

The customer service here is exceptional. I've been here many times to get documents printed and today, I went in 5 mins before closing, and the guy working the print department was very helpful and still very courteous even though ìt was closing time. He made sure I was taken care of and didn't rush me out. Thanks again, and keep up the great work.

Go see Hayden for all your tech needs.
If he can't help you it ain't worth fixing lol

I had to get some documents copied and the copy service counter was extremely helpful. Thanks

Came here for the FedEx counter. Sent computer equipment back to former employer but they had not provided enough packing materials. The help to pack everything safely was exceptional.

Very friendly and fast printing service

Clean store with friendly staff. Had what I was looking for. The staff was knowledgable and assisted me quickly. Lots of good sales they seemed to be having. The store was inside Parkland Mall and therr was lots of parking outside.

Great service. Knowledgeable staff.

I really like this store. Special thanks for Ajmal employee, this man helped me to buy product with very good discount. Recommend it!

Really good attention. The staff is ready to help in anything you need.

I came in on two separate occasions to have some maps printed and laminated. Kayde was very pleasant and helpful both times and got them completed quickly and did a great job for me.

Store was closing today in 10 minutes but Sean came to assist me even though he knew I was just canvassing for the right equipment. The interaction was professional yet personal in that he efficiently answered all my questions and gave me tips on uploading an app to safely and effectively use my new service.

Used there printer service works like a charm

I was especially impressed with Emillie who works in the photo area. She not only helped me use the in house computer but also went above and beyond in helping me select the proper paper to enlarge my photo. Keep up the good work!!

Sean was very helpful. He was knowledgeable about things I needed to know before asking my purchase. Helped me every step of the way. Thanks

I would like to thank the staff at staples red deer for all the work they have done in getting my computer replaced bought a levno laptop and the charger plug broke Lenovo said it was personal breakage and would not cover it and Karen and James went above and beyond to get me the results I needed and staples bot my old computer back and replaced it with a new one great staff and would recommend this store to everyone thank you