John Russell Insurance Services Ltd

Short and sweet. Great service and easy to use. Simon was very helpful in arranging Public liability insurance for self employment.

I spoke to a very helpful and friendly agent who understood my needs and requirements. She was very knowledgeable and called me back when she said she would.
No fault of hers the company couldn't get me a quote for the type of insurance that I needed, which I found a little disappointing as I have similar insurance already which is coming to the end of my policy.

It is with regret that I have to write this review to warn others against having business throught this company - it had taken 3 months to get a refund (still waiting) of a policy cancelled during the statutory cancellation period of 14 days. I had to exchnage over 20 emails and waste many working hours to get this refund. I'm hoping I will get my money. I find that at this day and age, to have such a low standard of service, to drag feet to refund the customer's money is just not acceptable.

I would strongly discourage anyone to get insurance via this limited company. They are 3 times more expensive (I've got much better policy and 3 times better priced hence i've cancelled mine).
If you do, at your own peril. 🏴‍☠