Asda Thornaby Superstore

Khazina hope I spelt her name right was a star yesterday when I visited. I was struggling with App and couldn't remember password so she helped me get in and use it to get a discount on first shop. Gave me a tip too, take a screenshot of 'code' tto be able to use Rewards App easily in future (it regularly asks for password to open App) and technology is not my asset. Well done Khazina, great customer support xx

Really good supermarket with a good range and selection - a good size store, but not too big. Great for disabled access, with easy parking underneath the store and a lift that takes you straight into the entrance. My only criticism is their Free From range seems very popular and lines are often out of stock - we have to go back a few times to get something, then we buy several at once to "stock up". Otherwise, a great supermarket with a very good clothing and homeware section too. There is also a small pharmacy and an Asda opticians.

Lots of variety and the reduced section is always well stocked. Good place to get your weekly or monthly shop and to pick up a treat for yourself too!

Lots of different products. Small cafe. Lady's,Gents and Children's clothes.
Full range of foods, vegetables fresh breads from in store bakery.
Lots of other things get in store to check and buy.

I cannot praise this store enough. I am an over 70's 'shielder' and was recently concerned about a home delivery that was late. I rang to express my concerns and was told that they would contact the store to find out what had happened. I was contacted immediately by Helen from the store and explained the circumstances of a 'poorly' van, but my delivery would definitely arrive. No sooner had I put the phone down, the shopping arrived.
ASDA have never let me down!
I would like them to know I am really appreciative of the excellent customer service, a service second to none.
Thanks to all involved.

A very big thank you to Stephanie who saw me struggling with my basket yesterday and went and got a trolley for me. Fantastic customer service from a lovely lady! Thank you so much Stephanie. ❤

Very pleasant afternoon shopping in Asda Thornaby. Rob at the checkout smilling pleasant quick and helpful. Which was much appreciated when shopping with daughter and crying grandson.

Great place to shop and get a snack...always pleasant staff and friendly, I have moved but still shop at the Thornaby store.

Very friendly and happy to help just a fab place to shop go daily some fab staff a five star shop .

Love this store. Clean, well stocked and welcoming atmosphere. Staff friendly and helpful.

This supermarket has lots of types of food . Excellent if your looking for any drinks also

Lovely shop would rate 6 out of 5 if i could

Pleasant place to shop staff friendly end efficient.

wow i went to asda w/ my friend and i found exactly what i wanted. great signs to give direction.

Asda.com driver Andrew shaw excellent customer service

Nice place, easy to navigate and it is very well stocked.

Has very good range of food shop but dislike cafe now

Great place to shop❤

All on one level great for my partner who has problems walking

Very good to shop with confidence when you are disabled