Carpetright

Jayne in-store was extremely helpful and kind to to my situation. Managed to get Keith Scott to come round on the same day to measure up. He was very efficient and explained everything thoroughly for me. Truly grateful. C.Yule

Hey there! I just wanted to share with you how great Keith Scott was today. He came to help us decide which carpets and laminates to get and he did an amazing job! Not only was he super nice and friendly, but he also went above and beyond to make sure we were happy with our decision.

I have seen the whole team at Newmarket
Ed
Helen
Jayne
Keith
Martin

For rolls of carpet throughout my house the team are ever so helpful and friendly nothing is too much for them

It’s been a pleasure coming here to get carpet for our home and won’t hesitate to come in the future

Fantastic service from Martin, couldn't do enough to help. Highly recommend. Thank you

Ed was extremely helpful and knew his stuff about the mattresses we were looking at. He was also very supportive of the member of staff in training and showed him the whole process

Very good and professional service.
However, their fitter did a lousy job. Carpet in the landing floating at the edges, in other words not attached to grippers (assuming he used them), plus the stairs carpet is short in some places.
Thank you

Fantastic and helpful service by Jayne with some complicated measurements. Fitting day went very well with a fantastic end result !

We had an excellent experience today in Newmarket with Helen. She was extremely supportive, helpful and kind. We are going away very pleased customers!

Very helpful and friendly visit be Keith Scott, and easily got a satisfactory order placed. Would thoroughly recommend this service

Had a bit of an issue with the bill but it was resolved quickly and efficiently. Thanks for the swift attention to this matter.
(Someone had a bit of fun with my google name, apologies. It's Dean, not Mike H.. 😆)

The staff where so nice and knowledgeable sorted out a survey in under 1 hour for our stairs we then went back into the store and chose our carpet with much help from the staff which they got us a install date on Tuesday unbelievable service can’t recommend them more

Jane and Martin were both great help instore , Keith Scott was able to get to us within an hour for our measuring, and was punctual and professional, thank you for a brilliant service.

Jane and Helen have been incredibly helpful today. Have gone above and beyond making a quick order for us this evening. Thank you so much.

Carpet Right friendly and helpful staff in the NEWMARKET Store.
Good selection of carpets.
Staff prompt and the following day measuring service completed by a very efficient member of the team.
Fully recommend

Keith Scott was professional and friendly. He was patient with us taking our time to decide on colours and styles. He also wasn’t pushy on selling, and understood it was a big decision for us. Would definitely recommend.

Jane was amazing. Top drawer. Super excited to get our new beds 😊

Brilliant service from Martin. I am not an easy customer ( so my husband tells me) lots of good advice and very professional.

Helen was fantastic. Very informative and sorted our order out in detail and efficiently.

Keith was very helpful! Quick service, straight to the point, no after sales pitch. In and out in ten minutes!

Quick service. Multiple staff members were very polite, very helpful. Made a stressful task very easy